Material Handling Rep II, Occasional Part Time, Days, Purchasing AP, INTEGRIS Bass Baptist Health, Enid OK

Material Handling Rep II

Job Code: 1662

Position Summary:

The Material Handling Representative II is responsible for the receiving, stocking, picking and delivery of product and equipment
for his/her respective facility. A MHR II functions at a mentorship level with other level personnel and is assigned the more sophisticated and difficult tasks within the work center.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Material Handling Representative II responsibilities include, but are not limited to, the following:

* Assists with product conversions at the assigned location, as necessary.

* Receives material into the Inventory System.

* Assists with product recalls at the assigned location, as necessary.

* Provides advice and training to new employees and Material Handling Representative I level staff.

* Validates what has been received against what the packing slip reflects was shipped.

* Works in resolving receiving, purchase order, and stocking issues.

* Utilizes purchasing and inventory applications for troubleshooting and problem solving solutions for purchasing, inventory, shipment, and receiving errors.

* Charges patients for special order items manually.

* Operates standard warehousing equipment, while abiding by OSHA warehousing equipment regulations and guidelines. Equipment includes manual and electric pallet jacks, e z go picking carts, and the like.

* Inspects and distributes incoming materials, supplies and equipment to the general inventory area or for user departments.

* Issues supplies, maintains work area and supply room cleanliness and delivers supplies to units and departments.

* Validates what has been received against what the packing slip reflects was shipped.

* Checks stock levels for their assigned shelves and reporting any stock outs to the Materials Manager.

* Works in resolving receiving, purchase order, and stocking issues.

* Utilizes purchasing and inventory applications for troubleshooting and problem solving solutions for purchasing, inventory, shipment, and receiving errors.

* Cleans the equipment, setting up carts, and plugging in equipment in ready state.

* Utilizes patient charge, replenishment scanning system for electronic issuing, patient charging and depletion of stock.

* Charges patients for special order items manually.

* Counts floor stock inventories, orders replenishment supplies, restocks nursing unit supply carts and storage area.

* Includes exchanging, checking, filling, and charging of adult and pediatric crash carts. Includes checking for expiration dates of supplies and supplies used.

* Picks up and delivers patient care equipment to nursing units while monitoring equipment levels kept in the work area.

* Performs physical inventory.

* Assist checking supplies for expirations on a house wide basis and replacing as needed.

* Assists rotating stock and maintaining clean and organized PAR Carts and storage areas.

* Stocks and picks medical supplies in house as a backup for the supply carts.

* Delivers and picking up of Disaster Carts.

* Promotes positive relations with all internal and external customers.

* Assists with product conversions at the assigned location, as necessary.

* Receives material into the Inventory System

* Assists with product recalls at the assigned location, as necessary.

* Provides advice and training to new employees and Material Handling Representative I level staff.

Accountability:

Reports to the Regional Distribution Operations Manager or Material Manager, as designated.
Is accountable for the timely and safe delivery of patient and facility critical supplies/equipment used in the care of patients within
the facility while providing excellent customer service.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Constantly; activity exits up to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Must follow standard precautions and wear PPE when required. May handle biohazard materials and chemicals. Requires the use
of motorized and non-motorized distribution equipment.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* High School diploma or equivalent; some college preferred.

* Driver’s License Preferred

* Must be able to communicate effectively in English (Verbal/Written)

* 5 Years warehousing and distribution operational experience, or 2 years as a Material Handling Representative I required

* Microsoft Outlook experience required

* Obtain certification on all core industrial equipment within 90 days of employment

Patient Services Rep, FT, Days, Pacer Cardiac Rehab, INTEGRIS Cardiovascular Physicians

Patient Services Rep, Full Time, Days, Pacer Cardiac Rehab, Cardiovascular Physicians

Job Code: 8518

Position Summary:

The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Patient Services Representative responsibilities include, but are not limited to, the following:

* Responsible for receiving and/or dispatching incoming phone calls

* Collects payments for copays and deductibles

* Makes financial arrangements for patients

* Performs check in and out duties accurately and timely

* Makes appointments for visits and, if an emergency, informs a clinical employee or provider

* Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.

* Accurately enters patient demographics into the practice management system

* Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals

* Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider

* Manages large call volume while maintaining excellent telephone etiquette

* Organizes workflow to meet patient needs in a timely manner

Accountability:

Reports to Office Manager/Supervisor.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* High School diploma or equivalent

* 1 year clerical experience preferred

* Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred

* 6 months customer service experience, 6 months telephone customer service experience preferred

* Must be able to communicate effectively in English (Verbal/Written)

IMG Float Pool: This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.

IMG Clinics: For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire

Senior Sales Rep, Congenital Therapies

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION:

The Senior Congenital Therapies Consultant achieves sales revenue targets and grows market share for a specified geography by promoting, selling and servicing Medtronic Melody and related congenital products, post approval, while ensuring safe adoption and growth. Congenital Therapies Consultant develops and implements strategies for market development. The Congenital Therapies Consultant practices good territory management with strong organization, administration and expense planning and control. The Congenital Therapies Consultant is a partner and resource to the CVG field organization and to Heart Valve Therapies field organization, HVT cross functional teams, including Medical Education, Marketing, Research, and Development.

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

Territory Management and Account Development

* Provide quality support to help sites achieve procedural success and for the safe growth of Melody, related products and additional congenital products as necessary
* Develop and execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities.
* Serve as trusted technical expert for TPVR procedure and products. Provide technical support for TPVR implanting centers, including “scrubbing in” to assist with valve loading and providing technical case support consistent with the instructions for use. Educate sites on proper indications for TPVR procedures.
* Probe to understand and confirm customer’s needs, handle objections and gain commitment. Develop and implement strategies to counter competitor messaging.
* Educate customers to ensure that products are understood and used effectively.
* Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company’s product portfolio.
* Knowledge of Melody and other Medtronic TPVR product IFUs for safe and effective use of devices.
* Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TPVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs.

Technical and Clinical Support
* Provide quality technical support to help sites achieve procedural success.
* Provide technical support to Medtronic employees and implanting teams for Melody implant procedures in accordance with Medtronic guidance.
* Provide technical leadership for TPVR device procedures. Educate implanting teams on proper indications for TPVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions.
* Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TPVR product IFUs for safe and effective use of devices.
* Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TPVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs. Partner with Congenital Therapies TDS team for clinical support, education and case coverage.

Customer Service
* Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer support.
* Participate in physician training and case observations when necessary.
* Participates in any other planned customer education meetings and society conventions.
* Respond to customer requests and resolve complaints in a prompt and effective manner to include proper device complaint reporting.
* Maintain high standards of personal presentation and promote a professional personal and company image.
* Assist sites with identifying routine implant days and proper case scheduling.

Training, Education and Professional Development
* Develop and maintain comprehensive clinical and technical product knowledge.
* Recognize and understand competitive products, features, strengths in relation to the company’s products.
* Participate in product and skills development programs, managing own self development.
* Resource for R&D for Melody improvements and next generation needs.
* Assists in training new hires to Medtronic TPVR team.
* Helps drive and maintain quality initiatives and global best practice initiatives.

Administrative Responsibilities
* Develop and maintain accurate account and territory records
* Responsible for inventory at sites to include shipments, usage and return of product.
* Responsible for forecasting implants at sites and obtaining billing PO’s for each case.
* Submits accurate and timely expense reports.
* Report device complaints to proper departments within quality assurance within Medtronic.
* Schedules travel arrangements to ensure multiple objectives are accomplished.
* Supports heart teams with appropriate products, clinical literature and pre case planning strategy,
* Maintain hospital eligibility/access with various vendor credentialing services.
* Control expenses and adhere to company policies and procedures.

Communication
* Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
* Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography.
* Plan and implement effective sales/product presentations to customers.
* Develop and maintain productive working relationships within the company to ensure maximum sales support and maintain a high level of customer service.
* Contribute to the development of a strong team effort.
* Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to National Pulmonic Sales Director and Clinical or other appropriate company personnel
* Ensure a professional standard of written and verbal communication at all times.

Travel up to 90%

MUST HAVE – BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
* Bachelor’s Degree
* 5+ year’s sales experience in a hospital environment; selling interventional cardiology or surgical products

NICE TO HAVE – DESIRED/PREFERRED QUALIFICATIONS:

* Demonstrated success in previous sales role; indicating a high level of sales performance, influence and selling skills.
* Exceptional business and clinical acumen with prior experience leading a sophisticated cardiac or endovascular procedure.
* Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
* Interventional cardiac or vascular experience (wires, balloons, catheters, stents). Endovascular–specifically Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aneurysm Repair (TEVAR)-or Cardiac surgery, Surgical Aortic Valve Replacement (SAVR) experience preferred.
* Experience selling to Pediatric Interventional Cardiologist and or Pediatric Cardiac Surgeons
* Strong, proven medical device sales track record with documented growth and achievements.
* Previous experience communicating product’s market advantages to physicians and hospital administration.
* Experience managing multiple accounts.
* Successful experience launching a new device.
* Market development experience.
* Experience calling on C-Suite customers.
* Prior experience teaching and educating medical personnel, peers and technical support personnel.
* Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms). Computer proficiency and ability to perform CT reconstruction with CT programs.
* Demonstrated success building strong relationships with key therapy users and employees across organizational level.
* Ability to effectively organize and plan travel schedule with frequent last minute requests.
* Ability to travel with overnight stay up to 50 – 75% of the time (geography variability).
* Previous peer and physician education experience.
* Excellent influencing and consulting skills.
* Excellent interpersonal and written communication skills.
* Ability to make timely and sound decisions.
* Candidates with 10+ year’s sales experience in a hospital environment; selling interventional cardiology or surgical products may be considered at the Principal level.

PHYSICAL JOB REQUIREMENTS:

* The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
* Able to lift 20 pounds.
* Extended periods of time doing computer-based work.
* Hearing, sight and speaking ability.
* Ability to use computers and CT reconstruction programs.
* Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
* Ability to travel extensively by car and plane, up to 90%. Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
* Wear lead apron for long periods of time (2-3hrs on average).
* Ability to operate a moving vehicle.
* Ability to work in Cath Labs or ORs with radiation exposure.
* Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule.

ENVIRONMENTAL EXPOSURES:

* Infectious disease; Radiation; Blood borne pathogens
* Must be able to wear all required personal protective equipment (PPE)

ABOUT MEDTRONIC:

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Order Entry Rep (Temp)

Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems.
Actuators, control valves and sensors make up the company’s core business.

JOB SUMMARY

The Order Entry Representative is responsible for completing the order fulfilment process.

COMPANY’S MISSION AND VALUES

The objectives of this position are fully integrated to the objectives of the Companys Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.

REPORTING STRUCTURE

The Order Entry Representative is part of the Customer Service Team and reports to the Manager, Customer Service.
This position bears full responsibility for all agreed upon goals and objectives.

JOB RESPONSIBILITIES

* Same day data entry of customer purchase orders into the ERP system.
Order receipt can come in the form of e-mail, fax, or phone.
* Provide same day order confirmations and clarify order discrepancies.
* Order entry contact between customers, customer service, technical support, and product management.
* Support order status requests, limited processing of return material authorizations, credits/debits, and answering customer questions.
* Process expedite requests (red orders or overnight shipments).
* Monitor and execute on information contained in public communication mailboxes (e.g. eCommerce and orders mailbox).

REQUIREMENTS

* High School Diploma.
* At least 1 year of experience in fast paced order entry environment is preferred.
* A background in supporting manufacturing processes a plus.
* Ability to interpret complex business documents including customer purchase orders.
* Ability to professionally communicate with customers both verbally and in writing.
* Proficient use of personal computer, fax machine, and other supporting business equipment is a must.
* Proficient typing skills with high level of accuracy.
* High comfort level on use of the Microsoft Suite of products (Outlook, Word, and Excel).
* Experience with Microsoft Lync a plus.
* High degree of time management and organization required.
* Must have excellent interpersonal skills and maintain both a proactive and positive attitude.
* This is a desk-intensive position with scheduled breaks. Scheduled overtime may be required.

Belimo is an Equal Opportunity Employer.

Outside Sales Rep – Honolulu

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the worlds largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

Job Responsibilities
* Key Responsibilities: Identify new opportunities within referral sources and follow up in a timely manner Focus on building a pipeline while juggling daily follow up calls and last minute tasks Maintain relationships with referral partners Work with merchants and industry partners in a variety of different fields Ensure all client information is correct and up-to-date within the CRM database Remain knowledgeable on CardConnect products and services while staying up-to-date on current events within an evolving industry Some travel may be required to acquire new leads and make productive contact with existing clients

Job Requirements
* Strong interpersonal skills Excellent written and oral communication skills Must be able to work independently to achieve sales goals Prior experience with cold calling and/or generating sales and leads in a corporate environment is a plus Proven history of self-motivation with a drive to excel Coachable and willing to learn new methods and procedures Ability to adapt to ongoing structural changes within a small/mid-sized company Must be organized with exceptional time management skills Must be team oriented and possess a professional demeanor in a corporate environment PC-literate with Microsoft Office Suite experience in Excel, Word, Power Point and Outlook

First Data is an Affirmative Action Equal Opportunity Employer
(Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.

Inside Sales Rep – Non-Intensive Diabetes Therrapy Team

CAREERS THAT CHANGE LIVES:

As a vital member of the Medtronic Diabetes NDT Inside Sales Force, the Diabetes Therapy Consultant will work closely with field sales, marketing and customer service to developing our current install base to drive product utilization, ensure efficient new customer onboarding, follow-up on leads to new business.

DIABETES BUSINESS DESCRIPTION:

The Diabetes Group at Medtronic is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. Medtronic is working with the global community to change the way people manage diabetes. Together, we will transform diabetes care by expanding access, integrating care and improving outcomes, so people with diabetes can enjoy greater freedom and better health. The Intensive Insulin Management Business Unit: This business unit serves the needs of those with type 1 diabetes and those who use intensive insulin regimens with type 2 diabetes. This business unit is our history and our heritage, and where we have offered a comprehensive approach to improve outcomes and care. We remain committed to innovation so that we can develop an artificial pancreas and close the loop.

A DAY IN THE LIFE:

Make outbound calls to existing and new healthcare professional (HCP) customers to discuss Medtronic Diabetes therapies and ensure optimal onboarding of new accounts and quickly convert potential recurring order (PRO) leads into opportunities.

Contact new accounts to ensure quick product adoption, usage and to effectively address and resolve customer barriers (i.e. patient selectioncompetitive influence) that may limit product utilization.

Effectively partner with Medtronic Outside Sales Reps within an assigned territory to achieve daily, weekly, and monthly sales goals.

Accurately and efficiently enter lead information into the leads management system. Proactively manage lead pipeline database to ensure prompt follow up and execution from lead to opportunity and ultimately close sales.

Follow-up with HCPs via telephone, email, direct mail, fax, or internet to ensure all questions are thoroughly answered and opportunities for recurring sales are generated.

Schedule prospective accounts to attend educational events within assigned territory and/or generate demonstration appointments with Non-Intensive Diabetes Therapy (NDT) reps.

Effectively communicate with healthcare professionals, clinics, Medtronic field sales, and the management team.

Be well versed in Medtronic Non-Intensive Diabetes Therapy platforms including: Professional Continuous Glucose Monitoring and Subcutaneous Injection Port technology.

Be well versed in competitor products, programs and alternative therapies.

Strong attention to detail by being exact, precise, and accurate

Effective time management skills

Attend and participate in sales meetings, conference calls, training programs, conventions and displays according to business requirements.

Work overtime when required to achieve territory sales quotas during regular parts of the sales cycle, including but not limited to: month end, quarter end and year end.

Travel: 0%-5% required

MUST HAVE – MINIMUM REQUIREMENTS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

Education Required

Bachelor’s degree from a four (4) year college or university OR;

Associate’s degree from a college or university with 2-3 years’ experience in customer service or sales role OR;

High School Graduate or equivalent GED certificate with two (2) years’ experience in a Medtronic customer facing role and 4-6 years’ in a customer service or sales role in lieu of degree

Years of Experience

1 year inside or outside sales experience with a proven track record of success

NICE TO HAVE:

Experience being accountable for sales quotas in a challenging, fast paced, changing environment.

Previous experience within SMT team or Inside Sales team with 6-month average performance ranking in the top two thirds (2/3) in current role

Two (2) years of inside or outside sales experience

Previous pharmaceutical/medical sales experience in an inside sales role

Prior experience and knowledge of diabetes, unmet needs of diabetes therapies, and benefits of insulin pump therapy and continuous glucose monitoring

Understanding of web based technologies (blogs, search engines, message boards, chat rooms).

Previous experience in a high volume telesales call center environment

Strong customer focus in delivering sales and building relationships

Demonstrated proficiency with Microsoft Office software. Ability to effectively navigate through databases and retrieve information electronically. Ability to quickly learn new programs and systems.

Ability to work both independently and in a team environment

Must possess strong organizational skills and the ability to successfully handle multiple priorities

Hardworking driven individual with effective persuasion skills

Ability to understand and solve underlying causes of simple or complex problems

PHYSICAL JOB REQUIREMENTS:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT MEDTRONIC:

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

EEO STATEMENT:

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.uscis.gov/e-verify/employees

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Senior Contact Center Rep

Why chose First Data?

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

Looking to start or continue your career? Come join the First Data team!

We have a variety of Technical Support positions available.
If you are looking:
* For somewhere that you can take pride in servicing your customer
* To belong to a large organization with great local presence and the feeling of family
*
For opportunities to earn more than just your base salary through various incentive and recognition programs
* For support in advancing and growing your career

then look no further!
Apply today.

Our Technical Customer Service incumbents typically:
*
Respond to inbound calls related to application, IT hardware and software products (may include POS terminals) or related inquiries
*
Diagnoses and resolves problems using documented procedures and checklists

* Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
* Continuously evaluate and identify opportunities to drive process improvements that positively impact the customers experience
* Are afforded multiple cross-training opportunities to ensure we stay fluent with the ever changing needs of the business

Skills and Experience Required:
* Highly developed sense of integrity and commitment to customer
satisfaction
* Demonstrated passion for excellence with respect to treating and caring for customers
* Ability to communicate clearly and professionally, both verbally and in writing
* Ability to handle complaints and unpleasant customers
* Has a pleasant, patient and friendly attitude
* Strong detail orientation and communication/listening skills
* Willingness to work a flexible schedule and overtime when needed
* Possess a strong work ethic and team player mentality
* Medium to high proficiency with Microsoft Outlook, Excel and Internet Explorer
* Knowledge of technical support issues related to Internet connectivity and troubleshooting experience
* 1+ years in a service oriented capacity

Preferred:
* Experience in a Technical Support role or similar high-volume service center
* Familiarity with performance requirements

* Voice of the Customer, Quality, Schedule Adherence, etc.
* Some experience with multiline telephones and online noting systems
*
Associates Degree or higher in Information Technology or related field

Click the link below to take a glance at a day in the life of the call center at First Data:
http://players.brightcove.net/ …… /default_default/index.html?videoId= ……

First Data is an Affirmative Action Equal Opportunity Employer(Minorities/Females/Vets/Disabled/LGBT)

Clinical Specialty Rep – Neurology – Central FL

City

Rochester

State

Telework/Telecommute

Telecommute

Yes

Department

Laboratory Medicine & Pathology

Position description

Responsible for promoting Mayo Clinic’s core values and supporting community based health care and integrated delivery systems through the sale of Mayo Medical Laboratories (MML) tests. In alignment with the MML sales process and the clients they are assigned to work with in collaborative selling. Accountable for generating new business revenue and co-developing with our clients their specific account and/or test selling and promotional strategies. In collaboration with the CSR Director, Regional Director of Sales, Regional Managers and their clients, project annual sales growth, market dynamics and economic conditions. Co-develop and implement business plans for territory/accounts with the CSR Director, Regional Director of Sales, Regional Managers and their clients. Effectively sell and compel buying influences to move testing to Mayo and their clients by differentiating from competing interests. Coordinate appropriate resources, develop presentations and participate in the bid process for new and upsell opportunities. In collaboration with Product Managers and the CSR Director, Regional Director of Sales, Regional Managers identify specific tests or groups of test that are differentiated in the market and pursue upsells to targeted clients. With regional manager, negotiate pricing, coordinate contract development and execution and monitor the accurate lock-in of prices.

This position requires incumbent to work from an office in their home located within territory of support – Central FL.

Qualifications

Bachelor’s and three years of sales experience required within the market segment they will be representing (e.g., Neurology).

This position requires incumbent to work from an office in their home located within territory of support – Central FL.

Additional qualifications

Master’s in business, medical technology, or sciences preferred. Must have excellent human relations, management, and communications skills. Must be accountable, adaptable, flexible, creative, dependable, responsible, and able to perform well within multifunctional environments, and be customer-focused. Ability to manage several projects or tasks simultaneously and to exercise appropriate judgment when prioritizing projects. Decision-making and problem-solving ability, adherence to Mayo Clinic and MCS policies and procedures. Ability to function and work in a diverse work environment while selling MCS Services and providing direction to clients in a concise, sensitive, informative, and professional manner. Keeping a positive and courteous tone, particularly in adversarial discussions. Keeping abreast of regulatory issues, reimbursement issues, and service requirements.

License or certification

Valid driver’s license and a good driving record are required, along with the ability to travel extensively on all forms of major public transportation. FACHE certification preferred.

Exemption status

Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

Full time

Category

Business Professional, Clinical Labs and Research

Career profile

Clinical Labs

Job posting number

92497BR

Recruiter

Paige Weiland

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Email

Clinical Specialty Rep – North & Central NJ – Neurology

Responsible for promoting Mayo Clinic’s core values and supporting community based health care and integrated delivery systems through the sale of Mayo Medical Laboratories (MML) tests. In alignment with the MML sales process and the clients they are assigned to work with in collaborative selling. The CSR has accountability for generating new business revenue and co-developing with our clients their specific account and/or test selling and promotional strategies. In collaboration with the CSR Director, Regional Director of Sales, Regional Managers and their clients, project annual sales growth, market dynamics and economic conditions. Co-develop and implement business plans for territory/accounts with the CSR Director, Regional Director of Sales, Regional Managers and their clients. Effectively sell and compel buying influences to move testing to Mayo and their clients by differentiating from competing interests. Coordinate appropriate resources, develop presentations and participate in the bid process for new and upsell opportunities. In collaboration with Product Managers and the CSR Director, Regional Director of Sales, Regional Managers identify specific tests or groups of test that are differentiated in the market and pursue upsells to targeted clients. With regional manager, negotiate pricing, coordinate contract development and execution and monitor the accurate lock-in of prices.

**This position requires you to work from an office in your home located within territory of support – North & Central NJ.**Bachelor’s degree required. Three years of sales experience required within the market segment they will be representing (e.g. Neurology).

**This position requires you to work from an office in your home located within territory of support – North & Central NJ.**

Customer Service Rep, (Work At Home)

We’re looking for earners — you can get a performance bonus your first week!

We are looking for independent contractors to provide customer service. We provide phone support for our clients’
sales, customer service, and survey teams.

As an independent contractor you can set your own hours.

This 100% telecommuting position gives you control over when and how you work. You choose the hours and days that are
best for you.

Position Highlights:
* Performance bonus available the first week
* Work From Home/Telecommute
* Per minute talk time of $.13 to $.35 based on performance ( $7.80 to $21.00 per hr. )
* Flexible Schedule – pick your hours between Mon-Fri 9AM to 9PM EST, Sat 9AM to 6PM EST and Sun 1PM to 6PM EST
* Performance based routing – The better you do the more calls you get.

Position Description:
* Customer Retention
* Answering questions about products / services
* Walking customers through product / service
* Updating customer information

Position Requirements/Qualifications:
* Quiet home office environment
* Computer 3 years old or less with Google Chrome web browser
* USB Headset with microphone for your computer
* High Speed internet (Clearwire, Wildblue, Hughesnet ISP or other satellite based services do not provide the quality
internet required for constant high quality calls)
* Ability to work unsupervised
* Ability to read and follow directions
* 1+ years experience in customer service and sales preferred
* Experience telecommuting a plus
* High school diploma or GED

Become a contractor today!

To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank
Registry to become a member to get connected with this client. Please email us your resume after you register with
your qualifications and work history.

Please reference agent id code MJOLBrenda on your registration submission.

Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.