Principal Clinical Specialist, Cardiac Rhythm Heart Failure- Cincinnati

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting CRHF sales and customer service objectives. CRHF seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.

A DAY IN THE LIFE – POSITION RESPONSIBILITIES:
* Technical Support
* Successfully completes CRHF Field Technical Training – including online and field-based training
* Performs checks/interrogations of all CRHF medical device systems post sign-off
* Supports implants of all CRHF products post sign-off
* Provides on-call support as needed on evenings and weekends post sign-off
* Provide troubleshooting support as requested
* Operational Support
* Assures completion of patient registration and any other required hospital documentation
* Helps manage consignment inventory and trunk inventory once obtained
* Provides additional inventory support to meet customer needs
* Maintains software on programmers throughout the district as directed
* Assists with managing daily coverage logistics as needed
* Educational Support
* Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
* Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
* Sales Support
* Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer
* Assists with obtaining customer POs throughout the quarter
* Has a basic understanding of the competitive landscape
* Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
* Ongoing Technical Development
* Stays up to date on new products, solutions and patient management offerings
* Completes all assigned training in a timely manner
* Performs other related duties as assigned

MUST HAVE – MINIMUM QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
* A High School Diploma plus 11 years of clinical specialist experience with a medical device pacing company, OR
* An Associate’s Degree plus 9 years of clinical specialist experience with a medical device pacing company (or 8 years with 2 years of prior healthcare or engineering experience), OR
* A Bachelor’s Degree plus 7 years of clinical specialist experience with a medical device pacing company (or 6 years with 2 years of prior healthcare or engineering experience), OR
* IBHRE (NASPE) certification

NICE TO HAVE – DESIRED/PREFERRED QUALIFICATIONS:
* Thorough working knowledge of medical terminology and the medical device industry
* Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
* Strong work ethic in accomplishing objectives of the position
* Expertise with Microsoft tools and other applications (i.e., SalesForce.com)
* Ability to meet vendor credentialing requirements
* Excellent customer service skills
* Excellent interpersonal, written/verbal communication skills
* Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:
* The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile
* Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
* Sitting, standing and/or walking for up to eight plus hours per day
* Environmental exposures include eye protection, infectious disease and radiation
* Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
* Frequently required to use hands to finger, handle or feel objects, tools or controls
* Ability to effectively use a mobile phone, PC, keyboard and mouse
* Frequent bending/stooping, squatting and balance
* Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer

Work and Travel Requirements:
* Continuous verbal and written communication
* Ability to travel extensively with ease (approx. 10% of time)
* Must be able to drive approximately 80% of the time within assigned territory
* Environmental exposure to infectious disease and radiation
* Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekend and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for week night coverage as approved by regional management.
* Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Manager, Clinical Faculty

West Coast University (WCU), a private university with the singular focus of educating health care professionals, is currently seeking a Clinical Faculty Manager. This is an outstanding opportunity for a professional to join a growing university as we expand our academic programs in health care and related fields.

SUMMARY:

Reporting directly to the Campus Dean, Nursing and working closely with the Associate Deans of Academics and Administration, the Manager, Clinical Faculty is responsible for managing the onboarding, evaluation, and continued support for clinical faculty. Collaborates with appropriate team leads to ensure they are provided with support and mentoring in the clinical setting for the Nursing program.
Provides professional leadership and support for clinical faculty; serves as a mentor and facilitator for faculty assigned; and enables an environment which fosters creativity, responsiveness, and self-responsibility.

EDUCATION:

Masters or higher degree from an accredited college or university which includes course work in nursing, education or administration required.

LICENSES/CERTIFICATIONS:

Current unencumbered Registered Nurse License required.

Must have approval by the Board of Registered Nursing prior to assuming the role of Nursing Instructor per state requirements.

Current CPR Card.

EXPERIENCE:

Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.

Knowledge in technological support and delivery of program area and services.

Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.

Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Board of Registered Nursing (BRN) or other nursing accrediting agencies, WASC, and other accreditation standards.

Experience with MS Office.

Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.

Program specific requirements:

Must have at least one years experience, within the previous five years, as a registered nurse providing direct patient care or equivalent experience and/or education, as determined by the Board of Registered Nursing.

Completion of at least one years experience teaching courses related to nursing or a course which includes practice in teaching nursing.

Knowledgeable of medical community and established relationships with its professional members preferred.

One to two years prior experience working with or in clinical sites, placing students, and coordinating related documents preferred.

BENEFITS:

* Health, dental and vision plan
* Vacation, sick and holiday schedule
* Tuition Reimbursement
* 401(k) Plan with employer match
* Flexible Spending Account
* Long/short term disability and more.

To learn more about West Coast University and apply for this exciting opportunity, please visit our website: http://www.westcoastuniversity.edu

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Biomedical Electronic Tech, FT, Days, Clinical Engineering, INTEGRIS Baptist Medical Center

Biomedical Electronic Tech

Job Code: 4503

Position Summary:

The Biomedical Electronic Tech is responsible for maintaining and repairing biomedical electronics equipment.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Biomedical Electronic Tech responsibilities include, but are not limited to, the following:

* Performs preventative maintenance, including safety tests, on medical equipment/systems used to monitor, diagnose and treat patients.

* Troubleshoots, identifies source of problem to board or component level as appropriate, and repairs electronic, pneumatic, electromechanical, and mechanical equipment. Ensures equipment performs in accordance with manufacturers published specification prior to returning unit to operation.

* Maintains records of work performed including preventative maintenance forms and labels; repair, installation, removal, and modification work orders; incoming inspection forms; and other records.

* Recommends purchase of equipment, material and supplies for use in his/her and in other departments.

*Assists in the planning, implementation and integration of diagnostic, therapeutic and monitoring equipment installations

* Works closely with clinicians regarding the techniques and diagnostic performance of the equipment.

Accountability:

The Biomedical Electronic Tech reports to the Manager Clinical Engineering

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Frequently; activity exists from 1/3 to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Heavy (Exerting 50 to 100 pounds of force occasionally, or 25 to 50 pounds of force frequently, or 10 to 20 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions. Exposure to hazardous materials or substances such as Ethylene Oxide, Nitrous Oxide, or Formaldehyde; exposure to lethal high voltages present in equipment maintained.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* High school diploma or certification of equivalency.

* Training requires formal, industrial, or military training in basic and advanced electronics theory and in physiology, chemistry, and biomedical electronics to the equivalent of 64 semester hours with specific electronics training in sold state devices, digital theory and techniques, and microprocessor applications.

* One year experience employed as a biomedical equipment technician in a hospital, clinic or industrial setting.

Manager, Clinical Operations, Department of Surgery

As one of the nations leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children even those who may never enter our doors through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

Summary:

Under the direction of the Director of Clinical Operations, provide oversight and supervision of outpatient clinical operations of the department. Ensure that operations support family-centered care and excellence in quality and patient services. Provide direct supervision to clinical support staff.

Conduct all leadership and management in accordance with Nemours Standards of Behavior. Advance continuous improvement in all ambulatory and related operations of the Department of Surgery.

Primary Responsibilities:

1. Supervise assigned clinical staff. This includes:
a. All aspects of interviewing, hiring, orientation and training, employee counseling and disciplinary action, when necessary;
b. Coordinate and maintain staff work schedules, ensuring adequate coverage of clinical activity;
c. Oversee performance management process and conduct annual performance evaluations for staff members; provide ongoing coaching and counseling;
d. Conduct regular staff meetings;
e. Monitor and manage overtime and timekeeping processes for staff;
f. Manage staff members in alignment with Nemours Standards of Behavior.

2. Provide oversight of outpatient care center locations:
a. Ensure inventory systems for adequate par levels of office and clinical supplies, including medications;
b. Maintain complex divisional equipment according to manufacturer recommendations and Clinical Engineering safety protocols. Ensure safe storage and processing of equipment.
c. Ensure that regular maintenance is performed on all equipment;
d. Ensure that the Care Centers and Waiting Rooms are maintained in a safe, orderly, and clean fashion.

3. Monitor all clinical and non-clinical care center functions on a daily basis, ensuring appropriate patient services. Provide guidance and direction to staff members as appropriate.

4. In coordination with Director of Clinical Operations and Ambulatory Care Coordinator, advance department opportunities for cost savings and revenue enhancement.

5. Participate in the development of and execution of continuous process improvement initiatives. Ensure that improvements are sustained through sound procedures, staff education and regular monitoring. Ensure that daily readiness huddles occur in all clinical areas and oversee huddle monitoring and development.

6. Work collaboratively with other department members to ensure service excellence to patients, families, colleagues, and referring physicians. Ensure adherence to standard business practices and policies. Educate staff members so that protocols are maintained and sustained.

7. Provide verbal and written operational reports to the Director of Clinical Operations.

8. Participates in planning and monitoring the budget for defined areas of responsibility.

9. Additional miscellaneous duties and responsibilities, as may be assigned by supervisor.

Additional Duties:

1.Demonstrate flexibility and willingness to accept change.

2. Demonstrate good verbal and written communication skills.

3. Demonstrate leadership qualities.

4. Work positively as a team.

5. Maintain strict confidentiality with regard to patient and staff information.

6. Maintain and promote professionalism in all interactions.

7. Demonstrate decision making skills and be proactive.

8. Accept feedback in a constructive fashion and work to improve performance based on feedback.

9. Demonstrate accurate information gathering and documentation skills.

10. Use verbal and written means of communication responsibly and in a clear and concise manner.

11. Use varied means, including continuing education, to expand knowledge base of pediatric surgical subspecialties.

Education and Training:

Bachelor’s Degree

Clinical training and licensure preferred respiratory therapy, physician assistant.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique Bridge to a Healthy Future pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.

Clinical Resarch Manager – Cynsure, NYC Tri-State Area

Job Purpose:

Provide leadership to manage and monitor clinical studies. Oversees and coordinate all aspects of ongoing clinical research study projects to ensure study requirements and FDA requirements and company objectives. Coordinate with project managers to manage all aspects of ongoing clinical research study.

Key Results Area:

* Provide a leadership role in managing/monitoring multiple clinical studies to support product needs throughout the product life cycle
* Responsible for coordinating clinical study activities and creating status reports for all clinical studies being managed by the Clinical Development Department.
* Subject matter expert on all matters related to clinical research studies and provide analysis and direction to refine and improve.
* Work with project managers to design, create protocols and all associated study documents for clinical studies. Once approved, Clinical Research Manager will collaborate with project manager to implement and monitor clinical study progress.
* Ensure that all aspects of GCP are complied with at all times through provision of training at start-up and initiation meetings for clinical trials and on-going SOP development.
* Coordinate the smooth monitoring of all trials by identifying and managing qualified staff, establishing audit procedures and ensuring that cleaned data is entered into the database in a timely fashion.On an as needed basis Clinical Research Manager may also directly coordinate clinical study sites depending on the need/relationship with the research coordinator at the study site.
* Manage relationship with Cynosure’s regulatory department to determine that study design and protocols will meet the regulatory objectives outlined at the beginning of the study. Assist in the compilation/writing of and clinical sections to support regulatory filings as required.
* Provide support to the clinical research associates to assist with data collection/analysis from sites and formulating study output into summary form for presentation.
* Other duties as required.

Functional Expertise:
* Knowledge of Federal Regulations and GCP, as applicable to the conduct and execution of medical device trials.
* Demonstrated management of clinical trails
* Proven ability to train and mentor staff
* Outstanding communication skills, oral and written
* Experience developing relationships with physicians and staff
* Experience writing protocols

* Supervisory Responsibility:

* May manage direct and indirect personnel

Behavioral and Interpersonal:
* Ability to manage tasks on multiple projects concurrently
* Ability to work well independently in the medical setting, as well as a member of an integrated team in-house

Education and Experience Requirements:
* Bachelors degree in a scientific or healthcare field.
* Registered Nurse preferred
* Industry Training and/or certifications (e.g., ACRP, SoCRA CCRP)
* 3 to 5 years of experience in medical device field
* Training and experience in monitoring of clinical trials
* 30% Travel

Clinical Hemodialysis Technician – Outpatient Dialysis

City

Rochester

State

Minnesota

Telecommute

No

Department

Nursing

Position description

The clinical hemodialysis tech in the Outpatient Dialysis areas will have a home site of Eisenberg; however will float to the other dialysis satellite locations.

The Clinical Hemodialysis Technician functions as an interdisciplinary team member to meet patient and family care needs within the Mayo Clinic Dialysis Services (MCDS) system. Under the supervision of the RN, is responsible for providing assistance in the provision of dialysis services through multiple roles. These roles include but are not limited to: direct patient care and observations, basic hemodialysis techniques and procedures, equipment maintenance, water treatment monitoring, vascular access monitoring, cleaning and disinfection of the hemodialysis machine, preparation of bicarbonate dialysate and acid concentrate, drawing blood samples and preparing them for transport, and performing both simple and complex laboratory tests and the required quality controls. Participation in quality improvement activities to maintain patient care standards is also expected. The Clinical Hemodialysis Technician carries out designated skills that are within these functions limited by law to unlicensed nursing personnel, as covered in the Core Curriculum for the Dialysis Technician and as written into the policies and procedures of Mayo Clinic. (006246)

Qualifications

High School diploma or equivalent required. Completion of courses in basic sciences OR Certified nursing assistant training course required OR 1 year of direct patient care experience in a hospital setting or other health care setting OR RN student with 1 semester of clinical coursework completed OR completion of a Dialysis Technician training program OR two years of customer service. Before employment, successful completion of the Ishihara’s color blindness test.

Additional qualifications

Excellent communication skills (verbal and written.) Experience working in a team environment. Computer skills required, prior experience with electronic medical record systems preferred. Ability to adapt to unpredictable situations within the work setting. Ability to work flexible hours.

Internal candidates should attach their three most recent performance appraisals.

License or certification

Maintains current Basic Life Support for Health Care Providers from one of the following programs:

American Heart Association (BLS for Healthcare Providers)

Red Cross (CPR/AED for Professional Rescuers and Health Care Providers)

Military Training Network

Successful completion of Hemodialysis Patient Care Technician national certification exam, within 18 months of hire when hired after 14 October 2008. Exam offered by the State, BONENT, NNCC, or NNCO.

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $15.94 per hour.

Benefits eligible

Yes

Schedule

Part Time

Hours / Pay period

48 hours per 2 week pay period

Schedule details

Monday – Saturday; Extended Days; 12-hour shifts (shifts begin between 4:30 a.m. and 7:45 a.m.) – NOT NEGOTIABLE

Weekend schedule

Every other Saturday and holiday – NOT NEGOTIABLE

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category

Nursing, Other Patient Care

Career profile

Nursing

Job posting number

90493BR

Recruiter

Sarah Martin

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Email

Clinical Assistant – Laboratory Medicine

City

Rochester

State

Minnesota

Telecommute

No

Department

Desk Operations

Why Mayo Clinic

Positions will be float positions divided between the Lab Medicine desks of the Charlton Lab and the Baldwin Lab, with potential coverage at Hilton Lab Desk also.

Position description

Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits which include: coordinating complex appointment schedules and daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtain or verify patient demographics, medical insurance information, and properly advise patients of scheduling delays or changes to the appropriate individuals, and serving as a direct contact and resource to the patient. May pre-schedule appropriate tests/consults. Perform related clerical duties such as processing prior authorizations which may include fax and on-line requests, as well as processing patient appointment communications and related materials.

Qualifications

Currently employed at Mayo Clinic in the role of Clinical Assistant, Patient Appointment Coordinator, Patient Service Representative or Imaging Assistant, or have been within the last two years; or, High school diploma or GED; and, Two years of customer service experience required, such as administrative, physician’s office, appointment scheduler or retail/service industry. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Individuals may also need to complete an Anatomy/Physiology and/or Pharmacology course (whichever is most relevant to the department).

Additional qualifications

Associate’s Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable); Requires computer skills (i.e., Windows-based applications and intranet/internet use) with the ability to key board. Ability to work independently, be goal directed and have strong organizational skills. Effectively multitask without compromising quality. Excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities, and convey an impression which reflects favorably upon Practice Operations Support Services. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Basic Life Support (BLS) may be required in some areas.

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $17.22 per hour.

Benefits eligible

Yes

Schedule

Part Time

Hours / Pay period

40

Schedule details

.5 FTE 40 hours per pay period
Morning hours, start times may vary from 6:00 AM to 8:00 AM
Every 4th weekend rotation

Weekend schedule

Every 4th weekend

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category

Office & Administrative Support, Other Patient Care

Career profile

Clinical & Support Services

Job posting number

94126BR

Recruiter

Brianna Hanna

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Email

Clinical Research Coordinator

City

Rochester

State

Minnesota

Telecommute

No

Department

Research

Position description

Independently coordinates complex (i.e. interventional, therapeutic greater than minimal risk) clinical research protocols with minimal direction from the principal investigator and/or supervisor in compliance with regulatory laws and institutional guidelines. Collaborates with research team to assess feasibility and management of research protocols. Ensures implementation of research protocols after IRB approval and provides information as appropriate for progress reports. Screens, enrolls, and recruits research participants. Coordinates schedules and monitors research activities and subject participation. Identifies, reviews, and reports adverse events, protocol deviations, and other unanticipated problems appropriately. Manages, monitors, and reports research data to maintain quality and compliance. Provides education/training for others within the department. Performs administrative and regulatory duties related to the study as appropriate. Some travel may be required. ADDENDUM (if applicable) Protocol Development and Maintenance Activities Responsibilities may include, but are not limited to: ongoing management of the protocol document and process through editing, amendments, proofing, coordination of study logistics (i.e. blood collection kits, data collection booklets, use of CRU, etc.), and verification of content to meet institutional and federal standards; communication with study sites and/or federal agencies regarding study status changes; Federal and Institutional Review Board (IRB) document preparation and submission; and provides consultative expertise regarding regulatory and policy requirements. Accurately applies investigators’ scientific data into a cohesive format for the protocol document and associated procedures that are consistent with internal and external policies and regulatory requirements. Participates in other protocol development activities and executes other assignments as warranted and assigned.

Qualifications

Bachelor’s degree required. Minimum of one year of experience in a clinical research setting or related field required. Completion of Mayo Clinic competency based assessment program will be required within one year of hire.

Additional qualifications

Graduate or diploma from a study coordinator training program is preferred. Medical terminology course preferred.

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $21.77 per hour.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

M-F 7:30-4:00

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category

Research

Job posting number

93980BR

Recruiter

Jill Squier

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Email

Clinical Informatics Educator

JOB SUMMARY
Reports to the Manager of Informatics. Assists clinicians in navigating and using clinical information tools required in their care. Performs assessment of individual training needs of clinicians and provides computer-based training for them. Identifies enhancements to the system to enable optimal experience for clinicians and facilitate patient care. Maintains excellent relationships with clinicians and acts in a liaison role.
Provides at the elbow support for end users to address system issues, facilitate optimization requests, and perform ad hoc training. Assist in the creation of training materials for the use of Beacon systems. Utilizes process improvement techniques. Collaborates with clinical informatics specialists and analysts to meet operational needs. Performs testing of system applications as needed.

MISSION & VISION
Mission:
To enhance the physical, mental and emotional well-being of the communities we serve as the communitys provider of outstanding quality, superior value and comprehensive health care services.
Vision:
Our vision is to achieve:
* Innovative health care and well-being services of the highest quality at the greatest value
* Easy access and convenience
* Outstanding patient experiences
* Ongoing education involving physicians, patients and the community

JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associates degree. Bachelors degree preferred. Minimum of two to three years of relevant experience in a clinical or educational environment (to include significant experience with hospital/physician practice information systems and/or in individual/group instruction) is required.
Broad exposure to physician specialty areas is desirable.
Preference will be given to graduates of a secondary educational program.
Preference will be given to candidates with experience in education, training and the software programs regularly used by Beacon Health System.

Knowledge & Skills
1. Demonstrates well-developed knowledge of all Beacon clinical facilitys departmental operations and how they interact with each other in a computerized environment.
2. Demonstrates a strong knowledge of adult learning principles and educational fundamentals to ensure end user success in system utilization.
3. Demonstrates advanced knowledge of Cerner.
4. Requires the analytical, problem solving, and organization skills necessary to identify problems and facilitate the delivery of solutions in a timely manner. Requires the ability to effectively design, schedule, and deliver training programs. Also requires the ability to work independently.
5. Requires a strong customer service focus and an in-depth understanding of clinical workflows.
6. Requires proficient computer skills and the ability to utilize various software programs (i.e., Microsoft Office, Word, Excel, Access, etc.) and an understanding of the system capabilities and limitations.
7. Demonstrates the leadership skills necessary to elicit cooperation and support, as well as the ability to work effectively with users who have various levels of computer skills.
8. Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with staff and physicians to establish and maintain effective working relationships. Also requires the ability to pro-actively approach others regarding their level of understanding and educational needs.
9. Demonstrates the ability to assess training needs and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective training. Also demonstrates knowledge of adult education techniques and an interest in teaching others.

Working Conditions
1. Works in a patient care and office environment requiring the ability to prioritize workload in order to meet deadlines.
2. May be exposed to bio-hazards.
3. Work schedule may vary to meet the training needs of the various areas served.
4. May experience some mental/visual fatigue due to continued use of computer equipment.

Physical Demands
1. Requires the physical ability and stamina to perform the essential functions of the position.

ESSENTIAL JOB DUTIES
The below statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel occupying this position.

1.
Coordinates and provides assistance and training to clinicians related to navigating and using clinical information tools required in their care by:
* Utilizing in-depth knowledge of information systems and patient care practices; also providing computer-based training to clinicians.
* Participating in the assessment of clinicians needs in the area of computer-related education, training and equipment including detailed information directly from clinicians regarding their needs.
* Communicating directly with the clinicians and providing them with direct feedback regarding clinical system related issues in order to ensure they receive the highest level of customer service, which will support them in their day-to-day activities.
* Collecting data and channeling information related to problems or potential problems within clinical systems to the staff of various departments as appropriate.
* Serving as a resource to the clinicians with regards to the use and workflows within clinical system applications in support of patient care.
* Acting as a technical facilitator when there are upgrades to the clinical systems.
* Identifying enhancements to clinical tools that will enable the Beacon clinical and medical staff to more easily access information and facilitate patient care.

2.
Serves as a liaison and facilitator for efforts to improve the clinicians day-to-day utilization of clinical systems by:
* Assisting with the identification of clinicians issues and intervening as appropriate to resolve or prevent the escalation of a complaint.
* Obtaining feedback, on an ongoing basis, regarding enhancements to Cerner or other applications that would facilitate patient care.
* Facilitating the timely delivery of training solutions designed to meet the clinical needs.
* Assisting with the development of functional and process improvements that will enable clinicians to provide the highest quality patient care.
* Developing and conducting Train the Trainer programs as assigned for end-users in the use of Beacons new or existing computer systems that affect clinical practice.

3.
Assists with building and maintaining effective relationships with clinicians by:
* Responding to requests for information in a timely manner.
* Working collaboratively with the Chief Medical Information Officer and other staff to foster excellent working relationships with end users.
* Increasing clinician satisfaction and loyalty by creating programs and services which meet their specific needs.
* Acting as a liaison with Information Systems (I.S.) on behalf of clinicians to communicate issues and solutions between groups.

4.
Assists with tailoring computer systems applications to meet unique requirements of clinical workflows by:
* Assisting with the testing and conversion activities of physician workflow software modules.
* Collaborating with Information systems staff, including systems analysts, clinical informatics analysts, and leadership in the development and implementation of new functionality and clinical workflows.
* Collaborating with Information systems staff, including systems analysts, clinical informatics specialists, and leadership in the development and implementation of new functionality and clinical workflows.
* Using appropriate tools to support requested changes following departmental established guidelines for Change Management and Change Control.
* Complies with information systems policies and protocols for customer service, change management and project management.

5.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Assisting with the development and presentation of educational programs relating to clinical information system applications for clinicians.
* Participating in the research and implementation of new computer-related technology that will impact clinicians and knowledge of the application tools required to put them in place.
* Acting in a troubleshooting role (for example, to help prevent problems).
* Appropriately escalating issues when the nature of an end-user interaction falls out of scope of the role of a Clinical Informatics Educator.
* Advocating the development of an environment where computer systems are utilized at the appropriate and optimal level.
* Assisting with activities related to quality improvement.
* Maintaining department records, reports and files (i.e., those related to training activities) as appropriate.
* Participating on various organizational committees as appropriate.
* Completing other job-related duties and special projects as directed.

STANDARDS OF BEHAVIOR
Patient/Customer Centered
* Anticipates and takes proactive steps to ensure customers needs are met
* Places courtesy and service above routine and goes beyond customer expectations
* Keeps patient/work environment neat and clean
* Understands and applies job-related aspects of patient safety and identifies, reports and corrects safety concerns as quickly as possible

Respect
* Keeps others well informed
* Practices active listening
* Develops and maintains positive working relationships
* Uses problem solving techniques to resolve issues and makes decisions within personal sphere of influence
* Seeks to understand patient’s experience

Integrity
* Demonstrates integrity and strong business ethics
* Utilizes time and resources in a prudent manner
* Strives to continually improve department processes and services
* Projects professional image through enthusiasm towards work, behavior and appearance

Compassion
* Demonstrates Beacon values verbally and through actions
* Displays and exhibits caring behaviors with each interaction
* Demonstrates self-awareness and sensitivity to the perceptions of others
* Listens carefully to input and concerns and takes appropriate action
* Interacts with dissatisfied customers in a calm, respectful manner and seeks resolutions

Trust
* Maintains confidentiality at all times
* Fosters a sense of trust and collaboration among associates
* Verbal and written communications are clear and effective
* Responds to change in a positive manner

ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon’s six-point Operating System, referred to as The Beacon Way:
1. Leverage innovation everywhere.
2. Cultivate human talent.
3. Embrace performance improvement.
4. Build greatness through accountability.
5. Use information to improve and advance.
6. Communicate clearly and continuously.

Clinical Research Specialist – Advanced Research

Job Title Clinical Research Specialist – Advanced Research

Location Northridge, CA

Careers That Change Lives

Our Advanced Research team at Medtronic Diabetes is looking for a Clinical Research Specialist to join our team. This individual will support all clinical activities related to our early stage research activities (e.g. concept feasibility studies). You will be responsible for working closely with our Medtronic Clinical Affairs and the Research and Development Department. Some of the day to day responsibilities will include performing/managing the daily operations associated with support of the assigned studies, data collection and analysis. This position should be able to function with minimal supervision, handling various clinical study assignments, and collaborating with cross-functional colleagues in resolution of strategic and operational issues.

Diabetes

The Diabetes Group is working with the global community to change the way people manage diabetes. Together, we will

transform diabetes care by expanding access, integrating care, and improving outcomes so people with diabetes can

enjoy greater freedom and better health.

A Day in the Life

You will assist in preparing study strategy, scope and schedule to meet business needs.

You will be responsible for planning and execution of clinical research studies with device prototypes, responsible for

data collection, data analysis and data presentation.

You will Manage Clinical research projects including tracking project milestones involving both Clinical Research

department team and external study team.

You will be responsible for the Development of Study document (including but not limited to protocols, informed consent

forms, training materials, final study reports).

You will support audits and regulatory inspections, both internal and external.

You will plan and coordinate project activities to ensure timely completion of investigation.

You will report on progress and results of clinical investigations

You will represent department in project updates to upper management

You will relationship building and work collaboratively both internal teams (cross-functional project) and external teams

(Principal investigator).

You will interface with cross-functional groups including R&D, Operations, Customer Service, Manufacturing, Sales,

Software Development, Marketing, Regulatory Affairs, Legal, and Finance.

You will determine obstacles, identify solutions, and implement plans in collaboration with the study team to meet study

objectives, scope, schedules and budget.

You will research, prepare and present study related information to management in a timely and proactive manner.

You will negotiate contracts/budgets (clinical sites and vendors), managing contracts and payments.

You will develop and maintain a high level of medical, technical and clinical expertise through relevant literature, scientific

meetings, and interaction with various inside/outside experts.

Must Have:

To be considered for this role, the following minimum requirements must evident on your resume.

Bachelor’s Degree + 4 years of experience OR Master’s Degree + 2 years of experience

Previous experience working in medical device clinical research or early research roles in either an industry or academic/

research group setting

Nice to Have

Preferred education in engineering, life sciences or related medical/scientific field.

Master’s Degree preferred

Proficiency with writing reports, business correspondence and procedure manuals

Finance and budgeting knowledge.

Advanced computer literacy with MS Word, Excel and PowerPoint

Advanced written and oral communications skills, with proficient knowledge of medical terminology.

Excellent interpersonal communication skills.

Ability to present a professional manner and appearance.

Experience with GCPs and regulatory compliance guidelines for clinical trials

Nursing/clinical work history preferred.

Exposure to Clinical Operations.

Demonstrated ability to work effectively on cross-functional teams. (Including R&D, Marketing, Operations)

International clinical trial management experience preferred.

CDE (certified diabetes educator) or CCRA certification (Certified Clinical Research Association) or equivalent preferred

Ability to present complex technical products and processes to physicians in a clear, direct manner.

High attention to detail and accuracy and ability to manage multiple tasks.

Strong prioritization, organizational, and problem solving skills.

Self-starter who is willing to work very independently and is self-directed

Ability to work independently, with positive flexible outlook.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to be independently mobile.

The employee is also required to interact with a computer, and communicate with peers and co-workers.

Other examples: Able to lift 25 pounds, Able to view items through microscope, Extended periods of time doing computer-based work

EEO

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other

characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.uscis.gov/e-verify/ employees