Patient Services Rep, FT, Days, Pacer Cardiac Rehab, INTEGRIS Cardiovascular Physicians

Patient Services Rep, Full Time, Days, Pacer Cardiac Rehab, Cardiovascular Physicians

Job Code: 8518

Position Summary:

The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Patient Services Representative responsibilities include, but are not limited to, the following:

* Responsible for receiving and/or dispatching incoming phone calls

* Collects payments for copays and deductibles

* Makes financial arrangements for patients

* Performs check in and out duties accurately and timely

* Makes appointments for visits and, if an emergency, informs a clinical employee or provider

* Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.

* Accurately enters patient demographics into the practice management system

* Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals

* Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider

* Manages large call volume while maintaining excellent telephone etiquette

* Organizes workflow to meet patient needs in a timely manner

Accountability:

Reports to Office Manager/Supervisor.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* High School diploma or equivalent

* 1 year clerical experience preferred

* Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred

* 6 months customer service experience, 6 months telephone customer service experience preferred

* Must be able to communicate effectively in English (Verbal/Written)

IMG Float Pool: This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.

IMG Clinics: For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire

Clinical Nurse Manager, FT, Days, Cardiopulmonary Rehab, INTEGRIS Baptist Medical Center

RN Clinical Nurse Manager, Full Time, Days, Cardiopulmonary Rehab, INTEGRIS Baptist Medical Center

To learn more about this facility and the services provided: http://integrisok.com/baptist-medical-center-oklahoma-city-ok

Job Code: 0199

Position Summary:

The Clinical Nurse Manager is responsible for providing clinical leadership and management in one or more departments of nursing. The Clinical Nurse Manager is continuously responsible for patient care functions, in collaboration with other health care professionals. This position requires population related competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Clinical Nurse Manager oversees department functions including, but not limited to the following:

* Supervises department staff, including hiring, training evaluating performance and competency, and conducting disciplinary/counseling sessions as needed

* Develops/revises department nursing policies and procedures

* Reviews daily unit schedules to ensure adequate nursing staff

* Assumes responsibility for management duties in absence of Director

* Utilizes the nursing process to assure quality patient care

* Responsible for patient safety and risk management of the unit

* Serves as a liaison between patients/families and other members of the health team

* Monitors financial indicators to control expense for labor, supplies, and other variable costs

Accountability:

The Clinical Nurse Manager reports to the assigned Director.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Constantly; activity exits up to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

Mental Health staff must be able to assist with physical restraint of patients, utilizing the identified Behavior Management Technique System.

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Potential for exposure to human specimens, urine, blood and body fluids/secretions, communicable diseases, and needles. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* Current Oklahoma RN License

* Associates degree in Nursing required; Bachelors degree preferred

* 3 years clinical nursing experience

* Current BLS certification upon hire, or completion within 30 days of hire

* Nursing management experience preferred

* Must be able to communicate effectively in English (Verbal/Written)

* National certification in administration or clinical specialty must be obtained within 3 year of placement in job (effective July 2015 to new & incumbents / CNO Consortium)

* Department specific competencies will be completed in the applicable department during the orientation process

IMH Spencer Only:

* This job requires the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Oklahoma State Drivers License as well as a driving record which is acceptable to our insurance carrier.

Environmental Services Manager, FT, Evenings, Housekeeping, INTEGRIS Southwest Medical Center

Environmental Services Manager

Job Code: 0300

Position Summary:

The Environmental Services Manager provides leadership and coordinates the resources of the assigned area to achieve quality, customer satisfaction, and specified financial goals. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Environmental Services Manager responsibilities include, but are not limited to, the following:

* Oversees one or more of the following functional areas: linen, conference center room set-up and audio-visual equipment, housekeeping, & Patient Assistance Liaisons (PALs)

* Manages department staff, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed

* Implements strategies, processes, systems, and programs developed to improve the delivery, cost, and quality of services provided

* Supervises use of chemicals, tools, and equipment for safety and appropriateness

* Maintains compliance of all regulatory/accreditation requirements

* Supports Hospitality Operations Manager and/or Director of Hospitality in developing operating and capital budgets; monitors payroll and non-payroll expenses in order to deliver services within budget

Accountability:

The Manager Hospitality Services reports to the Hospitality Operations Manager Services or the Director of Hospitality

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Occasional exposure to variations in temperature, noise, mechanical, electrical, fume/odor, chemical toxic waste, and wet hazards. Must use standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* Bachelors degree in Management, Human Resources or related field and/or equivalent comparable experience

* Knowledge of computer systems including Microsoft Office

* 3 years of management or supervisory experience of similar size responsibility within at least one of the disciplines encompassed in this job description

* 2 years in the health care industry is preferred

* Must be able to communicate effectively in English (Verbal/Written)

Administrative Director Hospital Operations, FT, Hospital Administration, INTEGRIS Bass, Enid, OK

Administrative Director Hospital Operations, full time with INTEGRIS Bass Baptist’s Hospital Administration, Enid, Oklahoma

To learn more about INTEGRIS Bass in Enid, please go to: https://integrisok.com/locations/hospital/integris-bass-baptist-health-center

Job Code: 0115

Position Summary:

The Administrative Director for Hospital Operations manages the overall operations of the respective service line across the continuum of care. Facilitates the design, development, and implementation of the assigned service line to ensure the provision of services are delivered in a cost effective and market competitive manner. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The responsibilities of the Administrative Director of Hospital Operations include, but are not limited to the following:

* Supervises and directs performance of assigned services and provides timely feedback to the executive team

* Evaluates and maximizes financial performance with focus on opportunities for growth, new services, and program development

* Ensures compliance with all applicable legal and regulatory agency requirements

* Champions the ongoing design, redesign, and improvement of operational processes to enhance success

* Designs and utilizes data collection processes to ensure cost effective and quality customer satisfaction outcomes

* Promotes collaborative nurse, physician, and ancillary department relationships

* Ensures assigned department staff are managed effectively, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions

Accountability:

Reports to assigned hospital President or Vice President.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Must follow standard procedures.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* Masters degree in nursing, business, or health related field required.

* 3 years experience in hospital operations role required

* Must be able to communicate effectively in English (Verbal/Written).

Registered Nurse – RN, FT, 7p-7a, Transplant Intensive Care Unit 701, INTEGRIS Baptist Medical Center

Registered Nurse – RN, Full Time, 7p-7a, Transplant Intensive Care Unit 701, INTEGRIS Baptist Medical Center in NW OKC

Intensity of Care Shift Differential – $3.00/hr – available to RNs with at least one year of RN experience.

INTEGRIS is recognized as a Magnet Facility

To learn more about this facility and the services provided: https://baptist.integrisok.com/

Job Code: 1328

Position Summary:

The Staff Registered Nurse assumes responsibility for the management and delivery of patient care utilizing the nursing process May be required to float to other units. May be required to participate in on call status. This position requires population specific competencies.

Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

Essential Functions:

The Staff Registered Nurse management of the delivery and documentation of patient care includes, but is not limited to:

* Assessment/re-assessments

* Development of the plan of care

* Implementation of appropriate patient care interventions

* Evaluation of appropriate patient care interventions

* Supervises and coordinates other licensed and non-licensed personnel in the provision of care to patients as assigned

* Provides guidance and mentorship to non-licensed personnel and students, as appropriate

Accountability:

The Staff Registered Nurse reports to the appropriate manager, director, or vice president.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Constantly; activity exits up to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* Current licensure as a Registered Nurse in Oklahoma.

* Current BLS certification upon hire, or completion within 30 days of hire.

* Must be able to communicate effectively in English.

* 1 to 2 years of related work RN experience required.

* 2 years of full time LPN experience can be substituted for one year of RN experience. Two years of part time RN experience can be substituted for one year of RN experience.
Emergency Department Only:

* ACLS certification completed within 6 months of hire.

Hospice Only:
Current CPR required rather than BLS. Certified Hospice and Palliative Care Nurse (CHPN) preferred.
Valid driver’s license in the state where employed, available and dependable transportation, ability to drive automobile,and proof of current automobile liability insurance.

Radiology Only:

* Current ACLS certification required.

Employee Health:

* This job requires the incumbent(s) to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Oklahoma State Driver’s License as well as a driving record which is acceptable to our insurance carrier.

INTEGRIS Mental Health:

* This job prefers, if needed, the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and have a current Oklahoma State Drivers License as well as a driving record which is acceptable to our insurance carrier.

Medical Assistant Senior, FT, Days, Dermatology at Family Care Memorial West, INTEGRIS Medical Group

Medical Assistant Senior, Full Time, Days, Dr. Black, Dermatology at Family Care Memorial West.

Job Code: 2309

Preference given to MAs with previous Dermatology experience. May under fill with a Medical Assistant – 2316

To learn more about this clinic and location use the link below

https://integrisok.com/doctors/allyson-black

Position Summary:

Acts as a mentor to new Level II’s & entry-level Medical Assistants and assists with orientation and development of new staff. Provides direct patient care and serves as a liaison between provider and patient. Performs vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor. This position requires age related competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Medical Assistant Senior responsibilities include, but are not limited to, the following:

*Instructs the patient/caregiver in signs/symptoms of complications and home management related to disease process as per plan of care.

*Documents patient status accurately and timely using EMR.

*Reviews charts to ensure accuracy after each visit.

*Reports any suspected abuse and refers patient/family to appropriate health or social resource.

*Performs Venipuncture, EKG, Waived Testing, Bone Density, X-Ray, and other procedures as assigned by the physician, manager or clinical supervisor.

*Sterilizes equipment after a procedure is performed.

*Manages large call volume while maintaining excellent telephone etiquette

*Organizes workflow to meet patient needs in a timely manner

*Gathers and documents information about patient’s condition, which include lab values, pain levels, patient education needs, nutritional status and potential
complications.

*Contributes to the assessment/re-assessment of patients which include lab values, pain levels, patient education needs, nutritional status and potential complications.

*Monitors for signs and symptoms related to abnormal lab values and deviation from baseline assessments.

*Participates in the development of the plan of care, to include implementation and evaluation of appropriate patient care interventions which may include medication administration (exclusive of narcotics).

*Participates in the orientation and skilled development of new staff as assigned.

*Signs off on competencies for Level II

Accountability:

Medical Assistant Senior is accountable to the Provider, Business Office Manager, and Clinical Supervisor. Medical Assistant Senior is responsible for patients under their care while in the clinic. Performs duties in a manner that ensures a physical environment free of hazards to self and others.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Frequently; activity exists from 1/3 to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

*High school diploma or equivalent

* Current nationally recognized Medical Assistant certification/registration;
OR

* The ABR-OE (Assessment-Based Recognition in Order Entry) or other nationally recognized credentialing allowing for electronic medical heath record (EHR) order entry.
AND

*3 years as a clinic Medical Assistant in an ambulatory setting

*3 years direct customer service experience, 3 years telephone customer service experience preferred

*CPR certification within 90 days of employment

*Validation of competency in medication and administration

*Demonstration of core competencies will be completed within 90 days

* Must be able to communicate effectively in English (Verbal/Written)

Medical Assistant – 2316

* High school diploma or equivalent

* Current nationally recognized Medical Assistant certification /registration, or the ability to obtain certification/reregistration within 120 days of hire;

OR

* The ABR-OE (Assessment-Based Recognition in Order Entry) or other nationally recognized credentialing allowing for electronic medical heath record (EHR) order entry;

or the ability to obtain within sixty (60) days of hire.

AND

* 6 months customer service experience preferred

* CPR certification within 90 days of employment

* Must be able to communicate effectively in English (Verbal/Written)

IMG Float Pool: This job requires the incumbents to operate an INTEGRIS owned vehicle OR personal vehicle (non INTEGRIS owned) and therefore must have a current Oklahoma State Drivers License as well as a driving record which is acceptable to our insurance carrier

Registered Nurse – RN, FT, 7p-7a, Med Surg, INTEGRIS Southwest Medical Center

RN, Full Time, 7p-7a, Med Surg 10th floor, INTEGRIS Southwest Medical Center

To learn more about this facility and the services provided: https://integrisok.com/locations/hospital/integris-southwest-medical-center

Job Code: 1391

Position Summary:

The Staff Registered Nurse assumes responsibility for the management and delivery of patient care utilizing the nursing process May be required to float to other units. May be required to participate in on call status. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Staff Registered Nurse’s management of the delivery and documentation of patient care includes, but is not limited to:

* Assessment/re-assessments

* Development of the plan of care

* Implementation of appropriate patient care interventions

* Evaluation of appropriate patient care interventions

* Supervises and coordinates other licensed and non-licensed personnel in the provision of care to patients as assigned

* Provides guidance and mentorship to non-licensed personnel and students, as appropriate

Accountability:

The Staff Registered Nurse reports to the appropriate manager, director, or vice president.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Constantly; activity exits up to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

Mental Health staff must be able to assist with physical restraint of patients, utilizing the identified Behavior Management Technique System.

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* Current licensure as a Registered Nurse in Oklahoma.

* Current BLS certification upon hire, or completion within 30 days of hire.

* Must be able to communicate effectively in English.

Emergency Department Only:

* ACLS certification completed within 6 months of hire.

Hospice Only:
Current CPR required rather than BLS. Certified Hospice and Palliative Care Nurse (CHPN) preferred.
Valid driver’s license in the state where employed, available and dependable transportation, ability to drive automobile and proof of current automobile liability insurance.

Radiology Only:

* Current ACLS certification required.

Employee Health:

* This job requires the incumbent(s) to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Oklahoma State Driver’s License as well as a driving record which is acceptable to our insurance carrier.

INTEGRIS Mental Health:

* This job prefers, if needed, the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and have a current

Admission Access Coordinator, Part Time, Patient Registration, INTEGRIS Health Edmond

Admission Access Coordinator, Part Time, Variable Shifts, Patient Registration

INTEGRIS Health Edmond

Job Code: 1062

Position Summary:

The Admission Access Coordinator serves as a liaison between physician, hospital and patient regarding registration, admission and scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Admission Access Coordinator responsibilities include, but are not limited to, the following:

* Ensures excellent customer service by promptly greeting and answering patient/family questions and concerns in a positive manner

* Enters patients into registration and/or scheduling system accurately in a timely manner, verifies all previously obtained information, and initiates the pre-certification, pre-authorization and referral processes using multiple software and web pages to complete process following policies and guidelines outlined by individual departments and facilities as necessary.

* Responsible for meeting legal obligation to inform and educate patients regarding privacy laws, consent for treatment authorizations, financial contracts and advance directive rights and responsibilities; understands and interprets EMTALA, HIPAA and Fair Debt laws and practices

* Creates patient pre-registration account if necessary and verifies the procedure, surgery type (if required), physician and department schedule to ensure patient is promptly registered to initiate pre-certification process

* Refers uninsured or non-covered patients to the financial assistance team as appropriate according to policy.

* Analyzes insurance requirements for specific accounts based on knowledge of plan requirements for authorization, pre-certification, referral, and notification; understanding of insurance contracts, government health plans including Medicare, Medicaid, Indian Health and Workers Compensation and knowledge of guarantor rules, and accident/third party liability requirements

* Verifies insurance eligibility and interprets coverage and benefit levels; effectively communicates benefits and coverage to patients including collecting co-pays, co-insurance and deductibles

* Explains the billing process to patient and the office of their physician as it pertains to benefits and hospitalization if needed arranges payment options and refers the patient to the Patient Financial Advocate as appropriate

* Obtains appropriate releases and information; accurately identifies and verifies liable parties/insurance carriers by appropriate financial class and payor plan

* Collaborates to identify and rectify potential or actual barriers in meeting contractual obligations regarding pre-certification, referral, quality, and utilization review

* Adheres to all policies for collections, receipting, and handling of currency

* Achieves specific revenue cycle targets and goals as outlined in monthly performance scorecard maintaining accuracy requirements

* Ensures medicare medical necessity is met for scheduled or walk-in procedures by checking scheduled procedure and diagnosis codes against medicare local coverage determination policies and following the policies and procedures to mitigate risk to the organization if medical necessity check fails

* Safely transports patients by necessary means to appropriate location in a timely manner (Admitting only)

* Achieves specific revenue cycle targets and goals as outlined in monthly performance scorecard (Access Center Only)

* SMC only: Responsible for handling inpatient and outpatient bed placement through utilization of the hospital tracking system as well as communicating, the process with appropriate personnel. Responsible for recognizing the specific needs of diagnoses in regards to patient needs, doctor requests and levels of care offered by each floor. Maintains information on floor availability and overall hospital census as well as the inpatient bed log for permanent records and state and federal agencies.

Accountability:

Reports to the Department Director and/or Supervisor.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Frequently; activity exists from 1/3 to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Light (Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* High diploma or GED

* 2 years college coursework, 2 years experience in related field may be substituted for college work

* 2 years of work experience in healthcare financial, managed care, or medical assistance program, 2 additional years college course work may be substituted for work experience

* Previous experience in admitting, billing, or health insurance industry preferred

* Knowledge of Microsoft Office and Internet

* 40 wpm typing

* Knowledge of legal documents, full disclosure laws, credit analysis, and the fair debt collection practices preferred

* Knowledge of medical terminology, as evidenced by completion and passing grade in medical terminology class, 6-months experience in a medical office setting, or passing grade in medical terminology test

* Must be able to communicate effectively in English

Registered Nurse – RN, FT, 7p-7a, Med Surg, INTEGRIS Edmond

Registered Nurse – RN, FT, 7p-7a, Med Surg, INTEGRIS Edmond

http://integrisok.com/integris-health-edmond-ok-virtual-tour

Job Code: 1392

Position Summary:

The Staff Registered Nurse assumes responsibility for the management and delivery of patient care utilizing the nursing process May be required to float to other units. May be required to participate in on call status. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Staff Registered Nurse’s management of the delivery and documentation of patient care includes, but is not limited to:

* Assessment/re-assessments

* Development of the plan of care

* Implementation of appropriate patient care interventions

* Evaluation of appropriate patient care interventions

* Supervises and coordinates other licensed and non-licensed personnel in the provision of care to patients as assigned

* Provides guidance and mentorship to non-licensed personnel and students, as appropriate

Accountability:

The Staff Registered Nurse reports to the appropriate manager, director, or vice president.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Occasionally; activity exists up to 1/3 of the time
Standing/Walking: Constantly; activity exits up to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): Yes

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* Current licensure as a Registered Nurse in Oklahoma.

* Current BLS certification upon hire, or completion within 30 days of hire.

* Must be able to communicate effectively in English.

* 1 to 2 years of related work RN experience required.

* 2 years of full time LPN experience can be substituted for one year of RN experience. Two years of part time RN experience can be substituted for one year of RN experience.
Emergency Department Only:

* ACLS certification completed within 6 months of hire.

Hospice Only:
Current CPR required rather than BLS. Certified Hospice and Palliative Care Nurse (CHPN) preferred.
Valid driver’s license in the state where employed, available and dependable transportation, ability to drive automobile,and proof of current automobile liability insurance.

Radiology Only:

* Current ACLS certification required.

Employee Health:

* This job requires the incumbent(s) to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Oklahoma State Driver’s License as well as a driving record which is acceptable to our insurance carrier.

INTEGRIS Mental Health:

* This job prefers, if needed, the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and have a current Oklahoma State Drivers License as well as a driving record which is acceptable to our insurance carrier.

HR Customer Service Supervisor, FT, Human Resources, INTEGRIS

HR Customer Service Supervisor, FT, Human Resources, INTEGRIS Corporate, OKC

Job Code: 1921

Position Summary:

The HR Customer Service Supervisor coordinates a work team of call center and processing analysts who provide information, solutions and resolution in response to inquiries about Human Resources-related issues and transactions. Responsible for scheduling and critical workforce management tasks and staffing to anticipate spikes in call volume or transactions. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The HR Customer Service Supervisor responsibilities include, but are not limited to, the following:

* Supervises staff to support the INTEGRIS system, including assignment of duties, projects, and employee performance

* Supervises staff, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed

* Develops schedules informed by call volumes, agent availability, skilling, etc.

* Manages all HR inquiries by assisting customers, and directing and triaging customer concerns

* Monitors statistics, monthly call center metrics and survey data results

* Provides accurate aggregate reports and analysis to HR management and maintains supporting documentation

* Maintains a well-informed customer service operation via understanding and leveraging the linkages among the HR centers of expertise

* Proactively works with HR management to plan for department changes, ensure appropriate staffing coverage; onboard new staff

* Manages service recovery via tracking and maintaining customer support interaction and results

* Manages the manual entry and application process of solution management within the call center HR Help Desk software for all calls and customer interface

* Supervises quality management program, setting standards for implementation by Customer Servie Analyst II.

Accountability:

Reports to the System Manager, Human Resources.

Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Normal office conditions.

Qualifications:

* Bachelor’s degree in human resources, business or related field with 3 years of human resource, administrative or call center experience

* Must be able to communicate effectively in English (verbal/written)

* SPHR/PHR preferred

* Lead or management experience preferred

* Proficient in Microsoft Office

* Knowledge of HR-specific applications preferred

* Strong customer service experience preferred