HR Administrative Assistant Senior Associate

Cigna is seeking a Human Resources Administrative Assistant Senior Associate. This role will be a point of contact for internal and external customers to the Human Resources department. The role requires the ability to demonstrate initiative and work as a self-starting, enthusiastic team member, while performing a wide range of human resource functions. This role will provide both project and administrative support to a team of senior HR Directors and is located in Nashville, TN.

Primary Responsibilities:

* Support team in prepping and preparing for key HR activities including Talent meetings and submissions; Leadership development tracking and deliverables, Compensation planning.
* Prepare and provide reporting relative to organizational health for clients groups examples, including monthly reporting packages; employee engagement reporting, etc.
* Assists employees and supervisors with basic interpretation of HR policies and procedures. Directs individuals to the appropriate internal resources to support and answer questions.
* Spans and layers headcount reporting initiatives to provide insight on optimal organization design.
* As needed supports program rollouts examples would include client wide training initiatives.
* Manage inquiries and requests from internal and external customers.

* Responds to standard requests for employee records based on established guidelines; refers more complex or confidential inquiries to management.

* Answers basic employee questions about human resources policies or offerings.
* Support scheduling interviews, new employee orientation as well as training sessions.

* Manage H1-B and Greencard process for client groups.
* Service award administration, communication, reporting, tracking & monitoring.

* Handle all aspects of onboarding and off-boarding team employees.
* Ensure professionalism and confidentiality is maintained in all interactions written and verbal.
* Other general office management responsibilities: supply ordering and expense tracking, maintenance of org charts and distribution lists, conference room/hotel space requests/scheduling, etc.
* Maintain calendars in a timely and logical manner and proactively manage coordination of work to avoid conflicts. Calendar maintenance includes conference room reservations and meeting updates.
* Use of Cigna’s online travel booking tool and/or the Executive Travel desk to coordinate travel in accordance with travel preferences and corporate travel/expense guidelines. 100% accuracy of travel itineraries and reservations to include review of travel options in advance of booking
* Accurate submission of expense reports for all leadership team travel in a timely manner upon trip completion.
* Process departmental invoices in a timely manner.

* Bachelor’s degree with a preference of experience in an HR environment preferred.
* Advanced Microsoft Offices skills, general technical proficiency in other office related tools, and demonstrated ability to produce executive level documents in PowerPoint, Excel and Word.
* Self-starter with excellent organizational skills and ability to work independently, remain focused and execute work with minimal supervision, able to multi-task effectively.

* Conscientious, detail-oriented individual with a passion for accuracy and the ability to maintain a high degree of confidentiality.
* Meeting planning skills and demonstrated budget tracking/analyses skills.
* Proactively anticipates needs of the team.
* Requires interpersonal and political savvy, organizational agility, ability to learn and apply quickly, and ability to set and manage multiple priorities.
* Ability to keep deadlines straight and prioritize work accordingly.

* Ability to navigate the organization and maintain strong relationships with key individuals.
* Ability to navigate the organization with a high degree of professionalism.
* High level of interpersonal skills and positive attitude; ability to work with all levels of employees and contractors and able to handle sensitive and confidential situations in a professional manner.
* Ability to handle emotional employees with empathy, and respond to employees with a customer centric approach
* Ability to learn, understand and effectively navigate organizational structure to accomplish duties.