IT Analyst (Release Manager)

Position Summary

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business, Data, Business Intelligence, Security, Quality, User Experience, &/or Production Control.

Please note, this role will act as a Release Manager:
* Plan and manage small to medium software releases of varying complexity
* Participate on larger releases as needed
* Ensure release results adhere to standards, including Sarbanes-Oxley auditing standards
* Contribute to the positive business value, and meet agreed upon scope, schedule, & quality objectives

Due to the nature of this role, flexibility in schedule is necessary. Releases are planned well in advance and may require working after 5:00 p.m. and on weekends as necessary. Due to this, there is also flexibility for some work to be done from home.

Duties and Responsibilities

Analyzes business or technical processes with a moderate to high impact for stakeholders.

Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes

Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects.

Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).

Ensures actions are in alignment with enterprise strategies.

Participates in the execution and implementation of solutions.

Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.

Competencies

Ability To Learn And Follow Procedures

Ability to Manage Complexity

Business Acumen

Decision Making

Developing And Maintaining Relationships

Influencing Skills

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Problem Analysis

Resourcefulness

Service Orientation

Time Management

Using Tables And Graphs

Qualifications

Minimum Educational Requirements and Experience Equivalencies:

Bachelor’s degree in IT, MIS, Business or related field, plus two years’ related experience; or

Associate’s degree in a technical field, plus four years’ related experience; or

High school diploma plus six years’ related experience.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Rarely

Driving; Occasional (
Pushing/Pulling; Rarely

Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely

Nearest Major Market: Erie
Job Segment: User Experience, Business Intelligence, Technology