Position Summary
Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business, Data, Business Intelligence, Security, Quality, User Experience, &/or Production Control.
Please note, this role will act as a Release Manager:
* Plan and manage small to medium software releases of varying complexity
* Participate on larger releases as needed
* Ensure release results adhere to standards, including Sarbanes-Oxley auditing standards
* Contribute to the positive business value, and meet agreed upon scope, schedule, & quality objectives
Due to the nature of this role, flexibility in schedule is necessary. Releases are planned well in advance and may require working after 5:00 p.m. and on weekends as necessary. Due to this, there is also flexibility for some work to be done from home.
Duties and Responsibilities
Analyzes business or technical processes with a moderate to high impact for stakeholders.
Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes
Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects.
Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).
Ensures actions are in alignment with enterprise strategies.
Participates in the execution and implementation of solutions.
Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
Competencies
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Business Acumen
Decision Making
Developing And Maintaining Relationships
Influencing Skills
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Resourcefulness
Service Orientation
Time Management
Using Tables And Graphs
Qualifications
Minimum Educational Requirements and Experience Equivalencies:
Bachelor’s degree in IT, MIS, Business or related field, plus two years’ related experience; or
Associate’s degree in a technical field, plus four years’ related experience; or
High school diploma plus six years’ related experience.
Physical Requirements
Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Rarely
Driving; Occasional (
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely
Nearest Major Market: Erie
Job Segment: User Experience, Business Intelligence, Technology