Total Division- Dedicated Sales and Training Representative- Part-time

POSITION OPEN:

Total Division- Dedicated Sales and Training Representative

JOB TYPE:

Part-time

POSITION DESCRIPTION:

* Building and maintaining long-term trusting relationships with retail store associates, retail management, and client management
* Maintaining consistency and highly visible presence in designated retail stores within assigned territory
* Maintaining consistent store visit schedule and entering into assigned system monthly
* Ensuring product look and display is consistent with protocol, plan-o-gram compliance, samples working properly, overall appearance and above presentation standards of competitive products
* Attending required training sessions on assigned products
* Routinely training and ensuring understanding of retail sales associates on product, brand awareness, and brand image
* Routinely participating and/or presenting in retail sales location store meetings
* Increasing clients sales and brand awareness by conducting great training sessions and customer engagement promotions

MINIMUM QUALIFICATIONS & EXPERIENCE:

* Minimum requirement of a High School diploma or GED and/or six months of Consumer electronics Sales and Training experience
* Proven track record of making and maintaining great relationships with accounts
* Strong presentation skills with small to large groups
* Representatives must be willing to drive throughout the market on a regular basis and have reliable transportation to do so
* Exceptional skills in customer service, time management, self-confidence, flexibility, analysis, accountability, practicality, presentation, and communication in assigned region
* Significant understanding of remote business tools such as smart phones, tablets, and/or laptop use, including trouble-shooting issues with connectivity
* Ability to stand up to 8 hours per shift and lift a maximum of 30 pounds
* Must have daily access to the internet, a computer, and a printer
* Background check and drug test will be required

COMPANY:

Premium has been pioneering bold retail strategies, tools and technologies since 1985 with a single goal: to help our partners advance their industries and the lives of their consumers.

Experts in strategy, merchandising, brand advocacy and support, we employ a tailored approach to answering each clients unique business needs. Together with our clients, we’re inventing and leading a new era in retail, moving forward by moving beyond what’s expected.

Behind every decision. Premium.

PREMIUM CAREERS:

Retail experience? Check. An unbeatable work ethic? Check. A burning desire to be part of a team delivering results for a cutting-edge roster of clients? Check. You just might be Premium.

Propel brands to new heights with integrity and imagination. Join our team and be the next big thing.

EQUAL OPPORTUNITY EMPLOYER | BACKGROUND CHECK REQUIRED | DRUG TEST REQUIRED | E-VERIFY EMPLOYER | PURSUANT TO CALIFORNIA FCO AND FCIHO, PREMIUM WILL CONSIDER FOR EMPLOYMENT ALL QUALIFIED APPLICANTS WITH ARREST RECORDS, CONVICTION RECORDS, AND THOSE WITH CRIMINAL HISTORIES

Safety %26 Training Supervisor

Getting students to school safely, on time and ready to learn.

Durham School Services has almost a century of experience in providing safe and reliable transportation to student across the US. Durham is also part of a much larger family along with Petermann, Stock Transportation, Septran, The Provider, TransExpress, Safeway and Smith Bus, who come together as National Express LLC (NELLC). NELLC is one of the leading transportation companies in North America, operating 250 branches and employing 30,000 individuals. As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking a Safety & Training Supervisor for our Customer Service Center (CSC) in Beach Park, IL.

Responsibilities:
* Lead, design, develop and implement initial and recurrent training programs for transportation personnel.
* Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.
* Proactively recruit individuals to apply and train them to become School Bus Drivers
* Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
* Provide on-going training and performance evaluations for all Driver employees
* Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office.
* Develop and conduct regularly scheduled Driver Safety Meetings.
* Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
* Investigate customer service complaints relative to safety issues and take appropriate corrective action.
* Administer and maintain Company Safe Driver Award Program.

Company name is: Durham School Services
* High School diploma or equivalent. Some college preferred.
* 3 years as a Trainer in school bus transportation industry desired
* Supervisory experience preferred; specifically experience supervising/training a driver workforce
* Must complete state certification program or Durham’s Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
* License or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required;
* No preventable accidents in the past 36 and acceptable driving performance in the past 36 months is required
* Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
* Strong leadership skills and interpersonal skills
* Strong organizational and group presentation skills
* Well-developed multi-tasking and time management skills
* Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
* Ability to respond to unanticipated events to ensure excellence in customer service.
* Ability to Investigate claims and incidents of questionable conduct, accidents etc.
* Computer literacy skills in word processing and spreadsheets

Durham School Services is an Equal Opportunity Employer

For more information please visit http://www.durhamschoolservices.com or http://www.nellc.com .

Key Words : Safety Supervisor, Driver Safety Supervisor, Driver Safety Manager, Training Supervisor, Driver Training Supervisor, Driver Training Manager, Safety, Passenger Safety, Safety Training, Safety Compliance, Safety Meetings, Safety Programs, Safety Evaluations, Safety Records, Training, Training Records, Accident Review Committee, Accident Investigation, CDL, Commercial Driver’s License, Bus, Buses, School Bus, School Buses, Passenger Buses, Student, Students, Pupil, Passenger, Passengers, Transportation, Special Needs Transportation, Logistics, Operations, DOT, School, Schools, Public School, Public Schools, NAPT, VersaTrans, Edulog, Zonar

Company name is: Durham School Services

Safety & Training Supervisor

Getting students to school safely, on time and ready to learn.

Durham School Services has almost a century of experience in providing safe and reliable transportation to student across the US. Durham is also part of a much larger family along with Petermann, Stock Transportation, Septran, The Provider, TransExpress, Safeway and Smith Bus, who come together as National Express LLC (NELLC). NELLC is one of the leading transportation companies in North America, operating 250 branches and employing 30,000 individuals. As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking a Safety & Training Supervisor for our Customer Service Center (CSC) in Grass Valley, CA.

Responsibilities:
* Lead, design, develop and implement initial and recurrent training programs for transportation personnel.
* Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.
* Proactively recruit individuals to apply and train them to become School Bus Drivers
* Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
* Provide on-going training and performance evaluations for all Driver employees
* Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office.
* Develop and conduct regularly scheduled Driver Safety Meetings.
* Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
* Investigate customer service complaints relative to safety issues and take appropriate corrective action.
* Administer and maintain Company Safe Driver Award Program.

Company name is: Durham School Services

High School diploma or equivalent. Some college preferred.
3 years as a Trainer in school bus transportation industry desired
Supervisory experience preferred; specifically experience supervising/training a driver workforce
Must complete state certification program or Durham’s Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
License or Certification: SBDI certification required; Commercial Drivers License with Passenger and School Bus Endorsements required;
No preventable accidents in the past 36 and acceptable driving performance in the past 36 months is required
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
Strong leadership skills and interpersonal skills
Strong organizational and group presentation skills
Well-developed multi-tasking and time management skills
Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
Ability to respond to unanticipated events to ensure excellence in customer service.
Ability to Investigate claims and incidents of questionable conduct, accidents etc.
Computer literacy skills in word processing and spreadsheets

Senior Training Consultant

Do you see yourself as a Sr. Training Consultant?

What’s your passion? Whether you’re into tennis, shopping or karaoke, at IHG we’re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.

IHG Americas Regional Corporate Office is centrally located at the beautiful Ravinia Complex just outside Atlantas Perimeter (I-285), offering a convenient commute from all areas of Metro Atlanta. In addition to being easily accessible from all major highways, the complex provides a free shuttle service between the office, the nearby Perimeter Mall and MARTA train station for alternative commuting options during business hours. Our office complex offers many amenities and personal conveniences, including and on-site dry cleaner, private health club, wellness center and restaurants. Atlanta, situated near the North Georgia Mountains, has something for everyone, world class educational institutions, interactive venues, historical sites, beautiful performing arts facilities, professional sports teams Braves, Falcons, and Hawks, and is home to unique venues including CNN, the Georgia Aquarium, The King Center, World of Coca-Cola, The Carter Center, High Museum of Art, and
Zoo Atlanta.

Job Summary (Role Summary)

Deliver training programs/applications, curricula and corresponding materials and programs for IHG employees and hotels.
Identify assigned regional/area training needs and develop plan to meet area needs.
Collaborate with T&D team members and key clients as an SME (subject matter expert) in the development and evaluation of training programs and identification of future content needs.
Role primarily involves training delivery, regional training management, SME activities, needs assessment, and evaluation/measurement of learning solutions.

Essential Duties and Responsibilities (Key Activities)

* Deliver training programs/applications, curricula, assessment tools and corresponding materials for IHG end users.
Ensure that all course curricula and educational materials are current and of acceptable quality.
* Identify regional/territory training needs, develop/assimilate strategies and plans to meet area training needs, organize necessary training resources, and execute on training plan for assigned region/area.
Collect and use end user and subject matter expert feedback to deliver customized training programs and tools.
* Workshop Design: Contribute in role of Subject Matter Expert (SME) in range of training projects and initiatives.
Subject matter expertise varies based on assigned projects, in areas including
HOLIDEX Plus, PERFORM, Opera/PMS, and Revenue Management or HeartBeat, Quality Processes, existing Maintenance and Housekeeping requirements, and best practices and general hotel operational insight.
Each Sr. Trainer is assigned ownership of a content area for training, acting as SME in assigned content area and maintaining ongoing list of necessary revisions and updates based on content trends and changes.
* Analyze client performance data and metrics and use to provide input for creation of training programs, tools, and regional training plans.
Identify training needs for programs and tools that support performance initiatives and strategic objectives.
Understand the results that stakeholders desire from various processes and provide insight into how efficiently and effectively those results can be achieved.
* Perform front-end analysis by comparing actual and ideal performance levels in the workplace. Identify opportunities and strategies for improving performance.
* Measure/evaluate the success of implemented learning solutions.
* Provide follow-up support and coaching to workshop attendees.
* Work with Manager of Training to assess and coach internal presenters/adjunct trainers/ SME on content and delivery of all corporate and hotel training programs.
* Serve as a training liaison with Key Accounts/ Management Companies within assigned region/area.

Band 6

Competitive salary plus bonus potential

Education – Bachelor’s degree in Hotel Management, Education, HR/Training, or a relevant field of work, or an equivalent combination of education and work related experience.

Certification – GTC Certification; GTC Master Trainer Preferred

Experience – 4 to 7 years hotel training experience with a minimum of three years delivering and/or developing related programs in a multi-unit environment.

Technical Skills & Knowledge –
* Demonstrated comprehensive understanding of the business processes and functions of the departments supported for the purpose of delivering effective training programs.
* Demonstrated strong facilitation/training delivery skills, knowledge of training principles, and understanding of learning styles required.

* Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors and/or staff.
Must be able to work effectively with senior managers, possess strong relationship management skills, and well-developed negotiating and persuading abilities.
* Strong ability to develop and conduct performance analysis on all levels.
Ability to use existing or new technology and different types of software and hardware, and to understand performance support systems and apply them as appropriate.
* Demonstrated in-depth knowledge of hotel operations
* Strong organizational and project management skills
* Demonstrated knowledge of hotel operations and hotel systems, including HOLIDEX Plus System, PERFORM System, Opera PMS System, HeartBeat, MQSA, PIP and of existing Housekeeping and Maintenance programs and revenue management principles and practices for the purpose of providing training and consultation to hotel management and staff and acting as SME in a specialty area.
* Demonstrated understanding of IHG initiatives and priorities
* Demonstrated knowledge of Saba Meeting Delivery and Development
* Strong ability to build ownership or support for change among affected individuals, groups, and other stakeholders

LOCATION:
Remote; prefer Atlanta based

TRAVEL:
50%;
1 2 weeks out of the month, week long classes, throughout NA

Must have the legal right to work in this country

Relocation support is NOT provided for this role

In return we’ll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program.
Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.

So what’s your passion? Please click “Apply Online” and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

Driver In Training

Bus Driver in Training

All interested applicants for a School Bus Driver and/or Transit position, anyone looking for a new career opportunity to experienced Transit or School Bus Drivers , begin with us as a Driver in Training. The best-trained drivers in the business work for us because we devote a significant amount of resources, training and development to our employees.

A Driver In Training will be trained by our staff to obtain a commercial driver’s license (CDL), where available, obtain related School Bus Driver endorsement(s), and to learn our Company policies and procedures. Upon successful completion of the training program and successful completion of all necessary requirements for the position, the Driver In Training will be placed in a School Bus Driver and/or Transit role.

Responsibilities Include:

Provides safe and reliable transportation service by operating various types of buses in transporting pupils and/or the public to and from school, special events, field trips, etc.

Reports any maintenance problems to Maintenance in accordance with Company procedure and does not operate an unsafe vehicle.

Reports to duty on time and maintains route on time but in a safe manner.

Physically assists passengers in evacuation of the vehicle in case of emergency.

Immediately reports any accident or incident per Company policy.

Exercises student management through communication and discipline per Company policy.

Reports discipline problems to school officials as instructed.

Keeps the interior of the assigned vehicle clean and presentable.

Presents a neat and professional appearance at all times. Maintaining company/location dress policy.

Ensures vehicle is properly fueled according to facility procedures.

Completes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner.

Attends all assigned training, safety meetings and in-service meetings.

Maintains a cooperative attitude with fellow employees, supervisors, parents, customers, and school personnel; always promoting company goodwill.

Prepares vehicle for inclement weather conditions, including scraping or cleaning windows, applying tire chains.

Safely and efficiently utilizes bus equipment, including wheelchair lifts, radios and emergency equipment.

Other duties as assigned.

Requirements Include:

Must be at least 21 years of age.

Must possess, or be able to obtain, all valid applicable state license and other required certifications to operate company vehicles.

Must meet all local and state requriements.

Must meet physical and medical requirements and pass substance abuse screening; as a safety-sensitive employee, will be subject to random substance abuse screening under Company policy.

Must satisfactorily complete and pass all training and attend safety meetings and in-service meetings in order to remain qualified.

Strong communication and interpersonal skills.

Ability to lift and assist students when necessary.

Must have a high degree of attention and considerable dexterity in the control of the school bus, van, or transit bus.

Must practice defensive driving at all times and avoid vehicular and industrial accidents by practicing safe driving and work habits.

Ability to maintain effective pupil behavior management over groups of children.

Company name is : Durham School Services

Equal Opportunity Employer

Sales Training Director

We are looking for enthusiastic and talented individuals who thrive on challenge and change, and who want to make a difference through the delivery of results.

About the Role

The Sales Training Associate Director/Director will be a key member of

the Commercial organization and serve on the US Sales Leadership

team. He/She is responsible, either independently or via oversight of

direct reports and training vendors, for the strategy, design,

development, approval, creation, execution, delivery, and evaluation

of all training for the field sales team. Through collaboration with

sales and marketing leadership, this role is responsible for training all sales customer facing teams, including sales leadership.

With regards to training delivery, this role is primarily responsible for

new hire sales training, advanced sales training, account management

training, POA and Launch training and any ongoing training.

In addition to independent content development or oversight of

content development, the position will have primary responsibility as the lead trainer and for ongoing competency based development training.

Roles and Responsibilities

Serve as primary training lead to design and develop training materials. Topics to include clinical and product knowledge, selling skills and negotiation training, Account Management, Hospital Systems Management, Competency based development and leadership skills. Enhances organizational execution through creating and delivering both foundational and advanced skills training.

Develops sales meeting content in collaboration with Senior Sales and Marketing team, identifies and prioritizes national and regional sales meeting training goals and objectives, creates training plans, develops content, workshops, agenda and manages timelines.

Develops and delivers train-the-trainer programs to ensure consistent execution of content at national and regional level.

Develops training materials, sales training backgrounders, competitive backgrounders and market updates to support brand strategy.

Frequent facilitation and informal/formal presentations to senior management, sales organization and other internal functions.

Establishes and leverages key customer contacts related to supporting training curriculum development and delivery KOLs, physicians and care teams, advocacy groups.

Foster and maintain a culture of compliance by being a role model of integrity and requiring the sales team to comply with all legal, ethical and procedural standards in all business activities.

Executes sales leadership training curriculum and emerging leader curriculum and coursework.

Sells the organizations vision and culture routinely and performs all duties in keeping with the Companys core values and policies.

Develops and maintains knowledge of sales training industry best practices.

Qualifications and Experience

Bachelors degree in Business, Marketing, Life Sciences or related fields from an accredited institution with a minimum of 10 years progressive experience, prior experience as a sales manager or brand manager preferred.

Minimum of 5 years successful pharmaceutical sales experience, hospital sales experience preferred.

Minimum 2 years of corporate-based sales training responsibilities.

Strong product launch history required, preferably in neurology or rare disease.

Demonstrated understanding and ability to apply principles, concepts, practices, and standards including knowledge of Pharma data and working knowledge of industry practices.

Demonstrated ability to effectively manage multiple priorities and coordinate efforts with colleagues from several functional areas.

Ability to work independently with a high degree of accuracy and attention to detail in the fast-paced environment.

Ability to influence, collaborate and interact effectively with senior leadership and multiple key stakeholders across sales and marketing in order to align on objectives and provide consistent training direction.

Strong interpersonal, oral and written communication, group dynamic and presentation skills.

Exhibits a high degree of technical skills.

Demonstrates superior business acumen.

Exhibits initiative to identify learning needs and the ability to formulate a logical training plan.

Excellent written and verbal communication skills to business partners, such as marketing and sales

Ability to manage multiple tasks and responsibilities

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Travel

Ability to travel 20-30%

Some travel and attendance on evenings and weekends for regional and national conferences may be required

Join Us!

Driver In Training

School Bus Driver in Training

All interested applicants for a School Bus Driver position, anyone looking for a new career opportunity to experienced School Bus Drivers, begin with us as a Driver in Training. The best-trained drivers in the business work for us because we devote a significant amount of resources, training and development to our employees.

A Driver in Training will be trained by our staff to obtain a commercial driver’s license (CDL), where available, obtain related School Bus Driver endorsement(s), and to learn our Company policies and procedures. Upon successful completion of the training program and successful completion of all necessary requirements for the position, the Driver In Training will be placed in a School Bus Driver role.

* Provides safe and reliable transportation service by operating various types of school buses in transporting pupils to and from school, special events, field trips, etc.
* Reports any maintenance problems to Maintenance in accordance with Company procedure and does not operate an unsafe vehicle
* Reports to duty on time and maintains route on time but in a safe manner
* Physically assists passengers in evacuation of the vehicle in case of emergency
* Immediately reports any accident or incident per Company policy
* Exercises student management through communication and discipline per Company policy.
* Reports discipline problems to school officials as instructed
* Keeps the interior of the assigned vehicle clean and presentable
* Presents a neat and professional appearance at all times
* Ensures vehicle is properly fueled according to facility procedures
* Completes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner
* Attends all assigned training, safety meetings and in-service meetings
* Maintains a cooperative attitude with fellow employees, supervisors, parents, and school personnel; always promoting company goodwill
* Prepares vehicle for inclement weather conditions, including scraping or cleaning windows, applying tire chains
* Safely and efficiently utilizes bus equipment, including wheelchair lifts, radios and emergency equipment.
* Other duties as assigned

* Must be at least 21 years of age
* Must possess, or be able to obtain, all valid applicable state license and other required certifications to operate company vehicles
* Must meet all local and state requirements
* Must meet physical and medical requirements and pass substance abuse screening; as a safety-sensitive employee, will be subject to random substance abuse screening under Company policy
* Must satisfactorily complete and pass all training and attend safety meetings and in-service meetings in order to remain qualified
* Strong communication and interpersonal skills
* Ability to lift and assist students when necessary
* Must have a high degree of attention and considerable dexterity in the control of the school bus/van
* Must practice defensive driving at all times and avoid vehicular and industrial accidents by practicing safe driving and work habits
* Ability to maintain effective pupil behavior management over groups of children

Equal Opportunity Employer

Company name is : Durham School Services

Safety & Training Supervisor

Getting students to school safely, on time and ready to learn.

Durham School Services has almost a century of experience in providing safe and reliable transportation to student across the US. Durham is also part of a much larger family along with Petermann, Stock Transportation, Septran, The Provider, TransExpress, Safeway and Smith Bus, who come together as National Express LLC (NELLC). NELLC is one of the leading transportation companies in North America, operating 250 branches and employing 30,000 individuals. As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking a Safety & Training Supervisor for our Customer Service Center (CSC) in Indianapolis, IN.

Responsibilities:
* Lead, design, develop and implement initial and recurrent training programs for transportation personnel.
* Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.
* Proactively recruit individuals to apply and train them to become School Bus Drivers
* Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
* Provide on-going training and performance evaluations for all Driver employees
* Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office.
* Develop and conduct regularly scheduled Driver Safety Meetings.
* Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
* Investigate customer service complaints relative to safety issues and take appropriate corrective action.
* Administer and maintain Company Safe Driver Award Program.

Company name is: Durham School Services

* High School diploma or equivalent. Some college preferred.
* 3 years as a Trainer in school bus transportation industry desired
* Supervisory experience preferred; specifically experience supervising/training a driver workforce
* Must complete state certification program or Durham’s Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
* License or Certification:
SBDI certification required; Commercial Drivers License with Passenger and School Bus Endorsements required;
* No preventable accidents in the past 36 and acceptable driving performance in the past 36 months is required
* Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
* Strong leadership skills and interpersonal skills
* Strong organizational and group presentation skills
* Well-developed multi-tasking and time management skills
* Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
* Ability to respond to unanticipated events to ensure excellence in customer service.
* Ability to Investigate claims and incidents of questionable conduct, accidents etc.
* Computer literacy skills in word processing and spreadsheets

Durham School Services is an Equal Opportunity Employer

For more information please visit http://www.durhamschoolservices.com or http://www.nellc.com.

Key Words: Safety Supervisor, Driver Safety Supervisor, Driver Safety Manager, Training Supervisor, Driver Training Supervisor, Driver Training Manager, Safety, Passenger Safety, Safety Training, Safety Compliance, Safety Meetings, Safety Programs, Safety Evaluations, Safety Records, Training, Training Records, Accident Review Committee, Accident Investigation, CDL, Commercial Drivers License, Bus, Buses, School Bus, School Buses, Passenger Buses, Student, Students, Pupil, Passenger, Passengers, Transportation, Special Needs Transportation, Logistics, Operations, DOT, School, Schools, Public School, Public Schools, NAPT, VersaTrans, Edulog, Zonar

Company name is: Durham School Services

Level 1 Nursing Assistant Training Course

Marquis provides a Level 1 Nursing Assistant Training for people interested in careers as a Certified Nursing Assistant (CNA). We are interested in training people that are passionate and committed about pursuing a career as a CNA in the Long-Term Care industry.

The primary responsibility of a student that is selected for the Marquis Companies Nursing Assistant Training Course is to acquire the knowledge, skills and certification as a Certified Nursing Assistant (CNA) by successfully completing the entire course. This class prepares you to take the State of Oregon CNA certification exam approximately one (1) month after course completion.

For consideration into our training course, you begin by submitting an application electronically. If your application is selected for an interview, it will be determined after the interview if you are accepted into the Marquis Companies Nursing Assistant Training Course.

For enrollment into this course, you must also be able to provide legal documentation establishing your identity and eligibility to be legally employed in the United States; pass a criminal background check; pass employment reference checks; and be at least 17 years of age. Fingerprints will also be required prior to beginning the training course by the Oregon State Board of Nursing (OSBN).

This fast-paced program consists of classroom instructions, lab setting simulations and clinical practice with residents/patients in the facility. Each class will be in session Monday through Friday for approximately six (6) weeks. Classroom hours are 8:00AM to 3:00PM and the clinical sessions are 6:00AM to 2:00PM.

To be successful in our training course, we have expectations that our students will:
* Be professional, attentive and ready to participate
* 2 – 3 hours of studying per night
* Ability to lift forty (40) pounds
* Ability to be on your feet for long periods of time
* Ability to read, write and understand/comprehend English

If you successfully pass quizzes, the final exam and other evaluations, you will be eligible for graduation from our course and to take the State of Oregon CNA Exam.

Employment opportunities as a CNA may also be available within any of the thirteen (13) Marquis Long-Term Care facilities in the Portland Metro area or the Marquis At Home agency. After completing the Marquis Companies Nursing Assistant Training Course you would be eligible to apply for these CNA job openings.

Medical Education Training Center – Client Support Specialist

Company Overview

Cascade Training Center is an authorized provider of American Heart Association, Emergency Nurses Association, American Academy of Pediatrics, American Academy of Family physicians and many other healthcare and workplace safety curriculums.

Since 2002 Cascade has provided individuals, healthcare organizations, public safety agencies and corporate entities with resuscitation, safety and compliance solutions from the most basic workplace safety class to the most advanced healthcare resuscitation programs.

Our training network currently credentials over 100,000 individuals per year through active training programs in all 50 states and eight strategically located Training Centers in California, Oregon, Washington, and Colorado. Whether you are an individual looking for a specific certification class or a multi state organization looking for an a total education and compliance program, Cascade has a patient care focused and cost effective solution for you.

In addition to customized training and compliance programs, Cascade offers over 25 nationally validated certification courses. Along with these official certifications, Cascade is accredited by multiple continuing education organizations to provide CE and CME for many courses.

Our company prides itself on its customer satisfaction rating of 4.9 (on a scale of 1-5). Additionally, 90% of all class participants rate their experience with Cascade as “excellent” (99% rate it Good to Excellent).

Cascade Healthcare Services’ mission is “Saving Lives through World-Class Training”, one student and one class at a time, and working with experts to constantly utilize the latest, evidence-based science to improve patient outcomes.

Cascade Training Center’s Core Values are:

– Value people and Relationships – We work well with our team and understand our strengths and weaknesses. We are trusted individuals that work collaboratively with our partners and customers. Our customers and partners trust that we provide them with long term solutions, that we value our relationships and strive to strengthen those relationships
– Offer excellent solutions – We know our business and offer solutions that improve patient outcomes and provide overall value to our customers and Cascade. Repeatable internal operational solutions and value adding enterprise customers solutions are directly related to our mission and growing a sustainable business.
– Lead by example – All of us at Cascade have the opportunity to be leaders within our organization and with our customers. We have integrity and do the right thing for each other and through all our relationships even when others are not aware that we have the opportunity to do so.
– Exceed expectations – Our team is accountable to Cascade and our customers. We develop and use proven processes that are a frame work for success and essential to our mission. We exceed customer expectations for the services we provide.

Benefits

– Nine (9) paid administrative holidays
– Vacation accrual – 40 hours in first year of service, 80 hours 2-3 years of service, 120 hours 4-6 years of service, and 160 hours (20 days) after 7th year.
– Paid sick time.
– Company sponsored IRA with 3% match
– Health, Vision, Dental and Life insurance
– Access to industry pro-deals through our Team on Experticity.com

Role and Responsibilities

The Client Support Specialist (CSS) is the first point of contact for our potential customers and students. The CSS team is comprised of a group of solutions-oriented individuals who demonstrate ownership in providing timely responses to requests for information and assistance. The team accomplishes this mission by leveraging various tools in Cascades technology suite: They effectively manage inbound telephone traffic routed to local and global numbers, interact with clients via web chat, inbound/outbound email, and in person. With each interaction, the CSS educates clients about our offered services, aids clients in choosing appropriate curriculums that meet their individual needs and enhances their confidence in our brand, leading to successfully captured sales. A successful CSS accomplishes this mission by:

– Knowledge of the systems leveraged for customer interactions including, but not limited to Cascades VoIP telephone system; Client Relationship Manager (CRM); Cascades Internal communications software, #Slack; website chat tool; Cascades proprietary Learning Management and Scheduling (LMS) software; and email platforms.
– Confers with customers by telephone, web chat, email, and in person to provide information about products and services, take and enter orders, receive information or details of complaints.
– Follow-up to ensure that appropriate changes were made to resolve customers problems.
– Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
– Keeping documents and records updated by verifying change of address records, processing requests for changes to scheduled course dates, and class cancellations.
– Refer unresolved customer grievances to designated managers or directors for further investigation.
– Determine charges for services requested, collect payments, or arrange for billing.
– Contact customers to respond to inquiries or to notify them of issue resolutions.
– Recommend improvements to process methods to prevent future problems.
– Basic working knowledge of current service offerings including each curriculum’s intended-audience, course completion requirements, and program administration rules that have the potential to limit Cascades ability to modify or omit various components of a programs stated agenda, limit class size based on student-to-instructor ratios, and knowledge of required equipment, consumable products and other associated costs needed to conduct the course allowing the CSS to build basic quotes and sell solutions that are sustainable.

CSS are part of a decentralized global customer support team. With a CSS assigned to nearly every location, they are also responsible for location-based administrative support. Additional responsibilities include:

– Assisting instructors with physical class setup and breakdown; verifying complete records, timely processing data accurately for each offered course to include data entry, scanning, filing/document retention, faxing and generating/issuing Continuing Education (CE) certificates and certification cards before distributing them to participants who have met all of the course completion requirements.
– Durable asset maintenance including effective management of office technology, training equipment, and other tools utilized to complete our mission.
– Product inventory and management including distribution of electronic product keys and physical textbooks;, physical counts of product on-hand; receipt of inventory and verification of quantities; and in some cases, reporting the utilization of inventory to the finance department.
– Managing inbound and outbound mail.
– Assisting with projects and company initiatives.
– Office and classroom upkeep to maintain a professional appearance.
– Local travel/errands including, but not limited to coordinating catering, staging equipment, or completing bank deposits.
– Other duties as assigned.

Qualifications and Education Requirements

– High School Diploma and/or GED
– Additional college or technical training is desirable
– Previous experience in customer service and the healthcare/medical/training industry preferred

Knowledge

– Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
– Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
– Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
– Knowledge of computer hardware and software, including applications.

Additional Skills

– Active listening. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
– Speaking clearly. Talking to others to convey information effectively.
– Service Orientation. Actively looking for ways to help people.
– Reading Comprehension. Understanding written sentences and paragraphs in work related documents.
– Critical Thinking. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
– Monitoring. Assessing performance of yourself, other individuals, or organizations to make improvements or to take corrective action.
– Social Perceptiveness. Being aware of others reactions and understanding why they react as they do.
– Cultural Sensitivity.
– Time Management. Organizing, planning, and prioritizing work by developing specific goals and plans to accomplish your work. Ability to effectively transition from one task to the next while remaining cognizant of deadlines.

Compensation

Full-time, 40 Hours per week. $12-15/hr DOE

Health, Vision, Dental and Life insurance