Site Manager for an upscale downtown Portland Condominium property.
Condominium Experience REQUIRED
SUMMARY
The basic functions of a Community Manager are to assist the Regional Manager in maintaining the
physical asset and maximize the financial returns from that asset in accordance with the objectives while
promoting the Companys professional standards of quality. Responsible to hire, supervise, motivate all
on-site staff and make recommendations for termination. Assists Regional Manager and supervisors with
special projects and administrative tasks. Ensures staff compliance with company policies and procedures.
Ensures staff performance of duties on a timely basis. Comply with the Oregon State Residential
Landlord & Tenant Act and all other governmental laws and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Resident Relations:
– Responds to resident inquiries, complaints and concerns promptly;
– Respond to Maintenance needs and Work Order requests promptly;
– Implement HOA Dues collection program;
– Supervises and implements move-in and move-out procedures for new owners;
– Enforcement of association and community rules and regulations.
C. Maintain the physical asset:
– Supervises Maintenance staff, including maintenance supervisor and any contract workers;
– Establishes schedule of personnel for emergency maintenance;
– Makes regular inspections of grounds, including all common hallways;
– Makes recommendations for physical repairs, replacements and/or improvements;
D. Financial Reporting and Control as directed by the Regional Manager:
– Collects HOA Dues, posts them in accounting system;
– Maintain accurate accounting records;
– Attends all HOA meetings;
– Takes Meeting Minutes and delivers on time to Regional Manager and Board;
– Prepares monthly Managers Report for Regional and Board;
– Assists in coding and processing invoices for payment;
– Assists in preparing inventory of all equipment and supplies;
– Reports accurate payroll information to the Payroll Department in a timely manner;
– Requests Pre-approvals for overtime time pay from Regional Manager;
E. Administration as directed by the Regional Portfolio Manager:
– Supervises the handling of any emergency that may arise on-site; Site Managers are on call.
– Communicates all problems and makes recommendations to Portfolio Manager in a reasonable time frame;
– Implement effective time management;
– Provides satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees or others;
– Demonstrate leadership, and promote professionalism through appearance, attitude and communication skills;
SUPERVISORY RESPONSIBILITIES
– Supervises all on-site staff;
– Ensure that work assignments are performed in accordance with OSHA (Occupational Safety & Health Act) standards at all times;
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
1. Ability to handle finances and work within a budget;
2. Appearance compatible with image of property, positive attitude, good sense of humor, energetic,
assertive and capable role model for subordinates;
3. Demonstrated integrity on personal as well as professional level;
4. Exceptional communication skills;
5. Attentive to details;
6. Ability to interact with a wide range of people;
7. Ability to solve problems involving residents, personnel, finances, equipment failure, emergency
situations, etc.;
8. Ability to add, subtract, multiply and divide with a high level of accuracy.
COMMUNICATION SKILLS (reading, writing, typing etc.)
Previous clerical/administrative experience
Previous experience with office computers and software
EDUCATION and/or EXPERIENCE
High School Diploma or Equivalent
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers and
decimals.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
$22 – $26 per hour (DOE)