Overview
Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work. Goodwills meet the needs of all job seekers, including programs for youth, seniors, veterans, and people with disabilities, criminal backgrounds and other specialized needs.
Goodwill Industries of Kentucky is an Equal Opportunity Employer/ Affirmative Action Employer: M/F/Vets/Disabled
Job Skills / Requirements
Job Purpose
Display Goodwills Core Values Respect, Excellence and Integrity.
The Assistant Retail Manager will drive the store sales by inspecting, tagging/hanging textiles, unloading, price/stock donations, operate cash registers and bag items. The Assistant Retail Manager will ensure that hourly retail employees perform and carry out required tasks.
Essential Job Functions:
A. Opens & closes the facility (key holder).
B. Supervises the day-to-day job tasks of hourly retail employees and the aspects of store operations in the absence of the Store Manager.
C. Provides great customer service interaction with donors and customers.
D. Displays lead by example skills and reflecting adherence to the values of Goodwill.
E. Displays goal-minded leadership skills.
F. Displays good judgement in elevating concerns to Management.
G. Displays leadership by partnering with Store Manager to train new staff, coach and support staff to meet or exceed production and sales goals.
H. Trains employees through clear communication on job tasks with redirecting employees regarding projects with clear feedback.
I. Ensures store stays clean /organized and customer service expectations are met on the sales floor and donation drive-thru area.
J. Assures stock and sales are handled in accordance with the operating system.
K. Open to new ideas and demonstrates confidence and enthusiasm for responsibilities.
L. Displays the importance of tasks assigned and order of importance with the use of calendars, to-do lists, filing systems, etc., to ensure tasks are accurate and completed on time (daily, weekly, monthly).
M. Prepares, completes and deposits daily cash deposits/reconciliations in absence of Store Manager.
N. Prepares paperwork in a quality and accurate manner.
O. Works a rotating schedule, including evenings, weekends and holidays.
P. Performs other duties as assigned.
Reports To: Retail Manager.
Positions Supervised: Hourly retail employees and all aspects of store operations in absence of Store Manager.
Requirements:
A. High School Diploma or GED. Associates Degree in Business-related field is preferred.
B. Retail experience required; supervisory experience helpful.
C. Occasional driving (personal car) to another retail location. Must have valid drivers license and insurance.
D. Manages long periods of standing, recurring bending/crouching/reaching/stooping and ability to lift 30 lbs.; occasional lifting up to 50 lbs.
E. Follows all safety procedures and correct safety issues, if possible.
F. Must have reliable transportation to and from work.
G. Meets objective criteria for Assistant Retail Manager per following:
a. Delegates responsibilities/tasks to employees in the absence of the Retail Manager.
b. Adjusts store processes and/or assigned employee task focus based on sales and processing figures.
c. Communicates tools, equipment and product needed to Transportation Department.
d. Ensures efficient, high quality hard goods and textile processing.
e. Ensures store is well-organized and well-stocked for maximum profit.
f. Unloads donated items from donor vehicles and moves into store.
g. Inspects items and sorting items to route to trash, recycling, textile or hard good processing.
h. Sizes and tags textile items using tagging gun.
i. Maintains knowledge of recalled and most needed/unacceptable list products to communicate to donors and provide donation rerouting to donors as needed.
j. Schedules pick-up for recyclable and trash items by Transportation or outside collectors.
k. Prices and tags hard good items.
l. Straightens and replaces incorrect shelved/hung items.
m. Pulls items from sales floor and reprocess for recycling or trash.
n. Researches and resolves incorrect cash count information.
Education Requirements (Any)
High school diploma or GED. Training in business communications or administration preferred.
Additional Information / Benefits
Created 10/01/2016
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Special Incentive Plans
Screening Requirements: Drug Screen, Criminal Background Check
This job reports to the Store Manager
This is a Full-Time position 1st Shift, 2nd Shift, Weekends.
Relocation is not provided and travel is not required
Number of Openings for this position: 1