Vendor Management Associate

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Wallingford Transition

Bristol-Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. Driven to make a difference, from innovative research to hands-on community support. Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

The Vendor Management (VM) Associate will execute a number of key activities, manage documentation and other administrative processes to enable ongoing oversight for document processing, dossier publishing and translation services within Global Dossier Management (GDM), as well as provide project-related systems support to the vendor management team members.

Expected Areas of Competence
* Supports Global Dossier Management (GDM) leadership management and team through the development of organizational and/or administrative systems for efficient operations. Performs a variety of coordinator activities and responsibilities related to submission assembly with limited supervision.
* Utilizes various technologies effectively to develop, enhance and maintain, as applicable, Submission Services related SharePoint sites and accomplish other vendor-related business obligations.
* Coordinates and oversees our vendors contract / contact / invoicing information centralization by developing, enhancing and maintaining relevant SharePoint sites and other technology-based capabilities utilized to manage GDMs service providers.
* Supports, as applicable, the coordination and processing of contracts as well as various vendor invoices for multiple contracted services performed for GDM.
* Responsible for gathering and reporting vendor-related metrics. Assist in the analysis and translation of dossier assembly metrics to support continuous improvement, as needed.
* Ongoing oversight and reporting of vendor financials by utilizing SAP/Ariba in conjunction with speciality knowledge associated with BMS document and dossier assembly to ensure prompt payments.
* Promptly locates and provides relevant BMS documents as per audit requests.
* Supports the team in maintaining our current vendor management process documentation while focusing on continuous improvement.
* Supports the Global Dossier Management team in Vendors / Service Providers proposal reviews, as applicable.
* Supports team on other activities related to Continuous Improvement and Vendor Management.
* Assists the Submission Services team with administrative activities related to vendor management, as needed. Leader and contributor in organization, scheduling and meeting planning to facilitate ongoing alignment with our document, dossier and translation services providers.
* Communicates effectively using excellent oral and written skills. Coordinates information and document flow to and from internal and external customers.
* Maintains an excellent working relationship with internal customers and external vendors.
* Seeks, accepts and develops new responsibilities, which improve and streamline vendor management coordination processes and improve productivity.
* Ability to prioritize multiple tasks to meet or exceed project timelines and work in a fast paced and changing environment. Exhibits flexibility and willingness to develop new skills by being receptive to new systems and processes.
* Exhibits professionalism, strong business ethics, and commitment to excellence and company objectives. Handles information with discretion and demonstrates diplomacy in dealing with difficult situations. Demonstrates integrity. Promotes a professional and competent departmental image.
* Initiative, understanding, coordination and follow-up are major strengths.

BMS Biopharma Behaviors

Grow and Engage

Share knowledge and learning with others. Seek and give feedback and coaching. Meet challenges with enthusiasm. Recognize others achievements. Challenge self and others to continuously learn and improve.

Innovate and Improve

Learn, apply and share lessons from experience. Embrace and adapt to change. Challenge the status quo to simplify work and improve results. Seek new information and external insights to improve the companys results. Identify and take informed business risks, escalating issues if needed. Generate new ideas or alternatives that create value.

Connect and Collaborate

Focus on the needs and perspectives of colleagues and customers. Seek diverse viewpoints. Communicate directly, openly and honestly. Build strong relationships by being transparent, reliable, and delivering on commitments. Listen, seek to understand, and ask questions. Support fellow team members to meet shared goals.

Decide and Act

Focus on the needs and perspectives of colleagues and customers. Make and act on decisions while balancing speed, quality and risk. Use input from key stakeholders and engage in constructive dialogue to make decisions. Communicate rationale and support decisions once made. Plan for contingencies and make adjustments as needed.

Experiences Desired
* High School Diploma Required, BA/BS preferred with 5 years as Coordinator/Analyst preferably in regulatory-pharmaceutical industry.
* At least 5 years experience working within the drug development industry or related industry.
* At least 5 years experience/exposure to document and dossier management and assembly processes.
* Working on multiple projects and changing priorities.
* Experience working in a matrix environment, navigating and networking with individuals to accomplish tasks.
* Ability to work internationally and with multi-cultural teams.
* Works independently by demonstrating ability to think in a logical and decisive manner. Independently follows up and resolves outstanding issues.

Knowledge Desired
* Ability to refine priorities, to multi-task and organize and to take initiative.
* Strong understanding of essential deadlines and prioritization.
* Ability to sustain high levels of performance in a constantly changing environment.
* Innovative, proactive, and motivated, with a focus on continuous improvement and a strong desire to succeed.
* High attention to detail is required.
* Demonstrated proficiency in MS Office Suite including an in-depth knowledge of Excel automation functionality, knowledge of web-based applications, ONYX, SharePoint and SAP/Ariba.
* Strong communication skills, written and verbal with a strong customer focus.
* Enthusiastic and high-energy level/adaptability and flexibility

Developmental Value
* Opportunity to work across departments within and outside GSRP.
* Interface with various types of Vendors/Contract Service Providers.
* Opportunity to develop new and innovative approaches to enhance Outsourcing Management processes and tools.
* Understands regulatory standards, ethical practices, BMS outsourcing and procurement policies and procedures.

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