Loan Processor III

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time.
Communicate and coordinate the resolution of issues that delay loan closing timeline. Go to subject matter expert/lead when Supervisor/Lead is not available.

Essential Functions
* Monitor the overall lending process, and identify, resolve and communicate issues that could impact timely closure of loans.
* Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation.
* Identify potential issues and communicate to consumer and loan officer.
* Order and review all third party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
* Stay current with federal, state regulations, policies and industry trends.
* Check ratios, and verify accuracy of AUS findings and program applicability.
* Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
* Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary.
* Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
* Update and verify accuracy of data input into system.
* Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
* Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
* Order generation of loan documents.
* Coach and provide guidance to less experienced Processors as needed.
* Use and modify templates to compose professional correspondence and emails.
* Provide status updates to Loan Officers, borrowers and agents.

Qualifications
* High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
* Total recent work experience includes five or more years experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans.
* Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
* Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans.
* Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
* Expert knowledge in new construction documentation and condominium projects.
* Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.).

Supervision

* Depending on experience, supervision is intermittent to infrequent
* Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization
* May provide guidance to less experienced team members to resolve/escalate issues of high complexity
* Exercise sound judgment in executing core job responsibilities
* Average monthly pipeline is 14 loans.
* Travel: 0%

Requirements

Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity: Frequent use of computer keyboard and mouse.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental:
Office environment no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer.

See job description

Loan Officer

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the companys Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.

Essential Functions
* Obtain an accurate and thorough 1003.
* Collect supporting documentation from borrower:

*
+ 30 day paystubs
+ 2 years tax returns
+ Last 2 years W2s
+ Award letters, disability, trust income, etc.
+ LOE for Gaps in jobs
+ At initial contact with borrower provide needs list and complete application
+ 2 months bank statements

* Obtain executed disclosures within regulations time frame.
* Obtain accurate AUS findings.
* Analyze credit report and financial scenario, determining appropriate loan product(s).
* Determine (price) a profitable loan and communicate fees to ops team.
* Submit a complete loan package to processing.

Note:
Processing will not proceed without a complete loan file:
Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.
* Lock in rate.
* Review CD to ensure fees and cash at closing are consistent with commitment to Customer:

*
+ Issue Lender Credit if needed
+ If loan out of balance, work with processor & branch manager to request subsidy

* Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
* Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
* Coordinate, create, track and distribute marketing materials.
* Manage client and referral partner databases.
* Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
* Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.

Qualifications
* High school diploma or equivalent required.
* At least two years of experience in Mortgage lending or related field.
* Active NMLS License.
* Ability to manage multiple priorities; strong detail orientation and highly organized.
* Works with a strong sense of urgency and responsiveness.
* Passionate about delivering excellence in customer service.
* Demonstrated patience and professionalism when interacting with both internal and external customers.
* Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
* Strong verbal and written communication skills.

Supervision
* Intermittent to low supervision required, depending on experience
* Apply sound judgment in execution of core job responsibilities
* Travel: 0%

Requirements
* Physical: Work is primarily sedentary; mobility in an office setting.
* Manual Dexterity: Frequent use of computer keyboard and mouse.
* Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
* Environmental: Office environment no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

See job description

Mortgage Loan Originator

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.
Please visit our website at http://www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for a Mortgage Loan Originator for their
Financial Services Branch.
The right candidate will promote and provide business development, origination of loans, relationship management with customers and clients.

Essential Duties and Responsibilities
* Marketing/Business Development:

* Spend adequate time in builder communities earning the business
* Provide weekend coverage in builder communities and grand opening functions
* Make presentations on loan products in Sales Meetings and with Sales staff in builder communities
* Develop sales leads for mortgages in builder communities and real estate offices
* Follow-up, for business development, with visitor/lead cards of buyers who do not purchase D.R. Horton homes
* Develop a detailed marketing plan annually to include business development/sales strategy with on-site sales representatives and outside Realtors
* Meet with the Branch Manager on a quarterly basis to review the marketing plan and results
* Responsible for marketing of DHI Mortgages products and services to potential business sources for the purpose of loan originations
* Educate and train potential business sources (captive and non-captive) via sales presentations
* Responsible for content and accuracy of all marketing materials
* Represent DHI Mortgage in a professional manner at industry-related functions

Initial Loan Application:
* Meet routinely with builder sales representatives
* Prepare prospective applicants for the initial loan application meeting
* Obtain all required signatures on the Loan Application
* Submit file through the Automated Underwriting system
* Review all documentation provided by borrower, check for accuracy and address any discrepancies
* Conversation Log must clearly note status of any required documentation not included in the file

Other Duties:
* Daily Pipeline Management (loan application to funding process)
* Quality Control – be familiar and comply with all DHI Mortgage’s QC policies, review updates to manual and attend meetings as necessary
* Provide input to management
* Attend production/staff meetings
* Special projects as assigned by branch manager
* Infrequently, assist in resolving post-closing/funding problems

Education and/or Experience

* Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

* Licensed mortgage loan officer as required by state.

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America’s Builder.

Come follow our newest Open Jobs on Twitter and like us on
Facebook!

Experienced Mortgage Loan Officer

Job Summary

The home purchase market is roaring and the mortgage industry is a fantastic place to make a career. $60-$300k+ is achievable for hard workers skilled in building relationships.

Are you a Producing Mortgage Loan Officer looking for a new and exciting opportunity?

ERS is now looking for a Mortgage Loan Officers for several of our clients at multiple branches of various Mortgage Companies / Banks / Etc.

ABOUT THE LOAN OFFICER POSITIONS:

* MULTIPLE OPPORTUNITIES. We work with over multiple branches of the absolute best mortgage companies and banks. Save time in interviewing by calling us first!
* ABOVE AVERAGE PAY. The bonus scale in the mortgage industry are competitive with loan officers making well into the six figures. As a self-generating loan officer $60-300k+ is achievable.
* TRAINING & SUPPORT. We personally provide a 30, 60, 90 day marketing plan and training exclusive to all of the loan officers we place. We also work with several mortgage companies that have stellar marketing and other training support.
* THE BEST MORTGAGE COMPANIES. We work with banks, direct lenders, brokers and companies that do a mix of several types of lending. We work with some of the biggest and best mortgage companies.

ERS recruits for several of the best mortgage companies all over the US. We only work with the absolute best mortgage companies and require that they pass rigorous screening and employee satisfaction survey to work as one of our clients. Our clients love us and several use us EXCLUSIVELY for hiring, so their positions can only be accessed through us!

QUALIFICATIONS:

* Current mortgage experience.
* Active NMLS License (or ability to get licensed)
* Dependable & Detail Oriented
* Personable & Focused on Clients Well-Being

ERS is a nationwide, recruiting company with a national presence and exclusively recruits for the mortgage and banking and real estate industry. ERS was founded by a Social worker and our governing values are built on social work principles. Our first priority is the relationship, we want to get to know you, understand you and help you progress to the next step in your career. Our second governing value is that everyone can win together and we focus on goodness of fit. Our third governing value is that we work for employee focused clients that share our values and culture.

Interested? Apply today!

Salary: $60,000.00 to $300,000.00 /year

Loan Officer

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the companys Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.

Essential Functions
* Obtain an accurate and thorough 1003.
* Collect supporting documentation from borrower:

* 30 day paystubs
* 2 years tax returns
* Last 2 years W2s
* Award letters, disability, trust income, etc.
* LOE for Gaps in jobs
* At initial contact with borrower provide needs list and complete application
* 2 months bank statements

* Obtain executed disclosures within regulations time frame.
* Obtain accurate AUS findings.
* Analyze credit report and financial scenario, determining appropriate loan product(s).
* Determine (price) a profitable loan and communicate fees to ops team.
* Submit a complete loan package to processing.

Note:
Processing will not proceed without a complete loan file:
Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.
* Lock in rate.
* Review CD to ensure fees and cash at closing are consistent with commitment to Customer:

* Issue Lender Credit if needed
* If loan out of balance, work with processor & branch manager to request subsidy

* Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
* Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
* Coordinate, create, track and distribute marketing materials.
* Manage client and referral partner databases.
* Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
* Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.

Qualifications
* High school diploma or equivalent required.
* At least two years of experience in Mortgage lending or related field.
* Active NMLS License.
* Ability to manage multiple priorities; strong detail orientation and highly organized.
* Works with a strong sense of urgency and responsiveness.
* Passionate about delivering excellence in customer service.
* Demonstrated patience and professionalism when interacting with both internal and external customers.
* Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
* Strong verbal and written communication skills.

Supervision
* Intermittent to low supervision required, depending on experience
* Apply sound judgment in execution of core job responsibilities
* Travel: 0%

Requirements
* Physical: Work is primarily sedentary; mobility in an office setting.
* Manual Dexterity: Frequent use of computer keyboard and mouse.
* Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
* Environmental: Office environment no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

See job description

Loan Officer

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the companys Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.

Essential Functions
* Obtain an accurate and thorough 1003.
* Collect supporting documentation from borrower:

* 30 day paystubs
* 2 years tax returns
* Last 2 years W2s
* Award letters, disability, trust income, etc.
* LOE for Gaps in jobs
* At initial contact with borrower provide needs list and complete application
* 2 months bank statements

* Obtain executed disclosures within regulations time frame.
* Obtain accurate AUS findings.
* Analyze credit report and financial scenario, determining appropriate loan product(s).
* Determine (price) a profitable loan and communicate fees to ops team.
* Submit a complete loan package to processing.

Note:
Processing will not proceed without a complete loan file:
Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.
* Lock in rate.
* Review CD to ensure fees and cash at closing are consistent with commitment to Customer:

* Issue Lender Credit if needed
* If loan out of balance, work with processor & branch manager to request subsidy

* Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
* Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
* Coordinate, create, track and distribute marketing materials.
* Manage client and referral partner databases.
* Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
* Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.

Qualifications
* High school diploma or equivalent required.
* At least two years of experience in Mortgage lending or related field.
* Active NMLS License.
* Ability to manage multiple priorities; strong detail orientation and highly organized.
* Works with a strong sense of urgency and responsiveness.
* Passionate about delivering excellence in customer service.
* Demonstrated patience and professionalism when interacting with both internal and external customers.
* Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
* Strong verbal and written communication skills.

Supervision
* Intermittent to low supervision required, depending on experience
* Apply sound judgment in execution of core job responsibilities
* Travel: 0%

Requirements
* Physical: Work is primarily sedentary; mobility in an office setting.
* Manual Dexterity: Frequent use of computer keyboard and mouse.
* Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
* Environmental: Office environment no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

See job description

Loan Officer

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the companys Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.

Essential Functions
* Obtain an accurate and thorough 1003.
* Collect supporting documentation from borrower:

*
+ 30 day paystubs
+ 2 years tax returns
+ Last 2 years W2s
+ Award letters, disability, trust income, etc.
+ LOE for Gaps in jobs
+ At initial contact with borrower provide needs list and complete application
+ 2 months bank statements

* Obtain executed disclosures within regulations time frame.
* Obtain accurate AUS findings.
* Analyze credit report and financial scenario, determining appropriate loan product(s).
* Determine (price) a profitable loan and communicate fees to ops team.
* Submit a complete loan package to processing.

Note:
Processing will not proceed without a complete loan file:
Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.
* Lock in rate.
* Review CD to ensure fees and cash at closing are consistent with commitment to Customer:

*
+ Issue Lender Credit if needed
+ If loan out of balance, work with processor & branch manager to request subsidy

* Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
* Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
* Coordinate, create, track and distribute marketing materials.
* Manage client and referral partner databases.
* Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
* Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.

Qualifications
* High school diploma or equivalent required.
* At least two years of experience in Mortgage lending or related field.
* Active NMLS License.
* Ability to manage multiple priorities; strong detail orientation and highly organized.
* Works with a strong sense of urgency and responsiveness.
* Passionate about delivering excellence in customer service.
* Demonstrated patience and professionalism when interacting with both internal and external customers.
* Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
* Strong verbal and written communication skills.

Supervision
* Intermittent to low supervision required, depending on experience
* Apply sound judgment in execution of core job responsibilities
* Travel: 0%

Requirements
* Physical: Work is primarily sedentary; mobility in an office setting.
* Manual Dexterity: Frequent use of computer keyboard and mouse.
* Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
* Environmental: Office environment no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

See job description

Loan Officer Assistant

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Officer Assistant plays an important role in the organization by performing, under direct supervision, a number of activities related to assisting originators build complete loan files for submission. This role may perform the Lead to Contract and/or Contract to Close duties.

Essential Functions

Lead to Contract duties:
* Assist originator in appointment setting with prospective and new applicants.
* Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from lead to appointment.
* Set and confirm appointments for originator and manage calendar.
* Provide administrative support managing various client databases (lead tracker, MyCircle, Zillow, etc.). Send new clients online pre-qualification link on behalf of originator.
* Assist the originator with obtaining an accurate and thorough 1003.
* Analyze customers credit and financial scenario and determining appropriate loan product(s).
* Run credit on loans assigned to an originator
* Run AUS findings and prepare the Initial Fee Worksheet.
* Pull and prep web applications and other duties; including updating credit reports and AUS findings.
* Request status updates from pre-approved clients and referral sources (weekly TBD calls).
* Keep up to date with company approved programs and software systems; implement and execute new systems for team and clients.
* Provide marketing support by coordinating, creating, obtaining compliance approval, tracking, and distributing advertising materials as needed.
* Manage monthly compliance-approved email marketing to realtors.

Contract to Close duties:
* Monitor key dates related to loan transactions and respond accordingly.
* Send loan forms, disclosures agreements, and other supporting documentation to customers for completion and signature; manage the collection of completed documents accordingly.
* Manage assigned originator’s database; tracking active loan(s) and entering data as needed.
* Maintain customer contact to ensure follow-up of loan application and answer basic customer inquiries while providing quality customer service.
* Provide support in the collection and preparation of submitting loan application with supporting documentation to processing.
* Order out 4506T, SSA, Credit Supplements, AccountCheck and Work Number as needed.
* Prepare and submit loan applications to processing, helping to resolve any subsequent file issues and escalating processor conditions as required assisting processor in clearing any conditions placed on loan(s).
* Reviewing CD to ensure fees and cash at closing are consistent with commitment to customer.
* Provide any necessary assistance through production and underwriting process.
* Provide status updates to referral sources on active loans, subject to Guilds policies on Consumer Privacy and Safeguarding of Information.
* Answer customer inquiries related to active loan, and/or loan application status.

Additional common duties:
* Acting as a primary point of contact for the customer, and keeping the customer informed throughout the process, subject to the limitations as set forth in Guilds SAFE Act and Consumer Privacy/Safeguarding in Information policies.
* Pricing loan in accordance with Guilds policies and communicating fees to operations team.
* Quoting rates and making commitments regarding locking to customer.
* Maintain referral source relationships through quick response time and excellent custom service.
* Prepare and send thank you cards to referral sources and new clients.
* Collect supporting documentation from customer, gathering necessary documentation for pre-approval.
* Act as a point of contact for the customer and referral source, keeping them informed throughout the process.
* Discuss product features with customer.
* Perform other duties as assigned.
* Per GUILD company policy and in accordance with investor underwriting guidelines, this role is prohibited from submitting documents to underwriting and ordering written (non-third party) employment, income, deposit, mortgage or rental verifications under any circumstances.

Qualifications
* High school diploma or equivalent is preferred, along with at least two years of experience in Mortgage lending or related field.
* Active MLO licensing required.
* Ability to manage multiple priorities; strong detail orientation and highly organized.
* Works with a strong sense of urgency and responsiveness.
* Passionate about delivering excellence in customer service.
* Demonstrated patience and professionalism when interacting with both internal and external customers.
* Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
* Strong verbal and written communication skills. Basic math skills.
* Ethical, with a commitment to company values.

Supervision
* No direct or indirect reports.
* Low level of independent judgment and discretion used in decision-making; executes standard core job responsibilities with only minor variation and escalates more complex issues for advice and resolution.
* Travel: 0%

Requirements
* Physical: Work is primarily sedentary; mobility in an office setting.
* Manual Dexterity: Frequent use of computer keyboard and mouse.
* Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
* Environmental: Office environment no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

See job description