Sales Consultant, Home Theater, Appliances, Gaming, and Entertainment

What does a Best Buy Sales Consultant in Home Theater, Appliances, Gaming, and Entertainment do?

At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

Best Buy Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy shopping experience, ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Sales Consultants deliver unique customer value by developing strong relationships with customers, bringing them a little closer to family and friends by helping them close the gaps with technology.

Would you like to dream up a theatrical experience for others to enjoy? Would you like to help make someones life easier with new time-saving appliances? Make those dreams a reality as a Sales Consultant in our Home Business Group.

80% of your time you will:
* Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.
* Inspire customers by showing them whats possible with technology.
* Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.

20% of your time you will:
* Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
* Maintain your departments merchandising and readiness to serve customers.
* Back up the sales team for phone and store pickup.
* Perform other duties as assigned.

What are the Professional Requirements of a Best Buy Sales Consultant?

Basic Qualifications
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications
* 3 months experience working in customer service, sales or related fields

Merchandise Processor

The Merchandise Processor position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Merchandise Processor is also responsible for the Product Repair process which includes checking in and creating service orders for customers dropping of merchandise to be repaired. The Merchandise Processor is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.

Job Duties:
* Fills order requests, stage merchandise and load for timely shipments (Shipping).
* Evaluates products and moves to designated zones for processing (Receiving)
* Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of ‘sold’ merchandise from sales floor
* Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
* Responsible for the deluxing and assembling merchandise
* Assists customers with product repair drop offs including creating Service Orders
* Assembles and disassembles fixtures for seasonal flexes or floor plan changes
* Processes receipts and ensures inventories are controlled, monitored and logged
* Creates required documentation to log all shipments and deliveries to customers
* Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
* Reports and responds to Store Management about unsafe and/or unethical conditions
* Develops “team” environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
* Protects Company assets by following company policies and direction for customer pick-up procedures
* Performs daily housekeeping, including cleaning and straightening, etc.
* Miscellaneous duties as required, including as extra sales help as needed once cross trained
* Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of ‘sold’ merchandise from sales floor in a timely manner
* Maintains safe/clean receiving area
* Assists customers by delivering items to their car, assisting them in loading and securing of merchandise

Requirements:
* Must be able to lift and move at least seventy (70) pounds in weight to maintain flow and replenishment of merchandise.

See job description

Crew – 4453 Hugh Howell Rd

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Essential Functions / Position Standards

The essential functions and position standards of a crew member are listed below.
Generally, it is necessary for a crew member to be crossed-trained in at least three positions.
Each position does not necessarily exist in every restaurant, and sales volumes dictate which positions will be used and for how long on each shift.
An individual must be able to perform each necessary function satisfactorily.
Wendys will, upon request, provide reasonable accommodation in accordance with the ADA to known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause Wendys undue hardship.

Runner/Line Coordinator
This position is responsible for seeing that all orders (dining room and pick-up window) are assembled correctly within the stated time goals.
The position must be able to reach the condiment stand which typically is 4 ft. high and 3 ft. deep.

Grill
This position (i) must turn and press meat on a grill surface that has a temperature of 480° and is 3ft high, (ii) places potatoes in a 350° oven, (iii) is responsible for a visual check of cooked products on the grill to ensure proper quality standards are maintained, (iv) must determine customer orders from order screen on service line or head set, and (v) must pull a platen that is 2ft from the grill surface.
The grill has a depth up to 4 ft and the operator must be able to reach the back.

Fries/Nuggets
This position must be able to (i) portion and serve fries and nuggets, (ii) determine customer orders from order screen on service line or head set, (iii) enter the walk-in cooler periodically during each shift to pull cases of fries or nuggets each weighing up to 40 lbs, (iv) cook fries or nuggets in 350° shortening, (v) pick up fry basket from shortening, (vi) hold stationary for 5 seconds to drain, and (vii) empty fry basket into fry bin.

Sandwiches
– This position must be able to (i) prepare sandwiches and baked potatoes according to specifications, (ii) determine customer orders from order screen on service line or head set, (iii) reach the back of the sandwich station which is up to 4ft deep, and (iv) reach buns from the bun warmer located over the sandwich station at a height of approximately 59 66 inches.

Drinks
This position must be able to (i) portion and serve hot and cold drinks, chili, Frosties and other beverages, and (ii) replenish ice several times during a shift.
A bucket of ice weighs approx. 15 lbs and must be carried several feet.

Register
This position must be able to (i) appropriately greet customers, (ii) take and key orders into the register, (iii) quickly and accurately count money, and (iv) complete payment transactions with the customers.
If the register operator is assigned to the Pick-Up Window, the position must perform all transactions above through a window and be able to reach approx. 3-4 feet out the window to a customers car.

Opening Responsibilities
This position must be able to (i) carry a case of lettuce from the cooler (approx. 50 lbs and box approx. 3ft long and 2 ft. wide) (ii) chop lettuce or other vegetables, (iii) carry buckets of prepared lettuce in a bucket filled with water to the cooler, (iv) pull various products which may weigh up to 40lbs. from the freezer, (v) prepare and place chili, which weighs up to 40lbs in a pot, on a stove that is 3ft high and 4 ft deep, and (vi) operate a can opener, onion slicer and tomato slicer with two hands.

Pre-Closing Responsibilities
This position must be able to (i) clean chili stove and surrounding areas including wall protectors which are approximately 5-7 ft. from the floor, (ii) reach the back of the stove which is 4 ft. deep, (iii) filter all fryers which requires good mobility and use of both hands, (iv) clean restaurants, and (v) restock products which requires good mobility (e.g., bending, reaching, twisting, wiping and carrying).

Closing Responsibilities
This position must be able to (i) clean grill and reach to the back of the grill (approx. 4 ft.), (ii) wipe down service line equipment and frosty machine, (iii) use a step stool to wipe down the bun warmers and frosty machine, (iv) scrub all floors, and (v) place chili in a 22 qt. container and move around the restaurant.

Accountabilities

1.
Dependability it is critical that crew members arrive to work on time for their scheduled shift.
Job functions are interrelated so absences must be held to a minimum, and call-off procedures are strictly enforced.

2.
Customer Relations crew members must understand and demonstrate good people skills in dealing with customers.
Prompt, friendly, courteous service, delivered with a pleasant attitude is essential.

3.
Cooperation crew members must have a team-work attitude, and be able to contribute to the efficient operation of the shift.
Positive working relationships with all restaurant employees are essential.

4.
Personal Appearance Each crew member is expected to present a neat, well-groomed appearance at all times.
This includes strict adherence to the dress code policy.

Employment Standards

Education/Experience
Previous restaurant experience, or combination of education and experience, is helpful but not required.

Position Accountabilities
All positions should maintain at rush readiness standards at all times, and be prepared to pick up responsibilities of another position for which they have been cross-trained.