Moving material makes the world’s work possible.
Caterpillar customers and their equipment are hard at work in every corner of the globe, and they can’t afford to slow down or stop. They need our machines, engines and parts to do the world’s work. That’s what our logistics team makes possible-using the latest digital, analytics and data forecasting tools to move material where it needs to be, when it needs to be there. Want to join this process-driven, results-oriented group?
The Product Support and Logistics Division currently has an opening for a Parts Returns Team Lead located in our Morton, IL facility. In this role you will be responsible for overseeing Cat Parts dealer returns for Domestic and Export dealers and ensure all credits are issued accurately. You will be responsible for setting up, analyzing, authorizing and process special requests from dealers, suppliers and Cat facilities. You will be providing support through all stages of the returns process providing escalations with the Transportation, Operations, IT, Policy, Inventory Management and Business Resources. You will be involved in creating and maintaining SAS reports for monthly reporting. Incumbent will be working with personnel at different levels including management, salaried and part time on processes associated with dealer returns and their importance in overall supply chain management.