Shift Manager – 1420 Allen Street

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PURPOSE

As directed, Shift Managers supervise operation activities during non-service hours and assists exempt management in supervision during service hours.
The position may supervise operational activities during non-peak services hours for limited times during bank runs, emergencies, etc.

DUTIES

* Trains, monitors and reinforces food safety procedures to Crew Members.
Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions as appropriate.

* Monitors tasks performed by Crew Members to ensure product Quality, Service and Cleanliness.
Performs and monitors tasks in a manner to support total store Service Excellence and Customer Courtesy.

* Executes established cost control systems.
Monitors labor usage against sales readings and takes corrective action where necessary.
Monitors food and paper usage to minimize waste. Assists in accurately reporting results and controlling cash.

* Assists in ensuring that employee handbook and all policies and procedures are implemented and enforced.
Assists in monitoring compliance with federal, state and local employment laws.
Assists in resolution of employee complaints and issues.

* Assigns and monitors tasks and duties to Crew Members to maximize efficiency.

* As directed, assists in training and cross training in positional skills.
Assists in training Crew Members on new products as requested.

* Maintains safe working conditions by following all safety, security and maintenance policies and procedures.

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Attends all meeting requested by General Manager, District Manager, or President.

* Assists in handling customer complaints and issues.

* Ensures that the store is ready to do business on a daily basis and is in compliance in with all Company guidelines and procedures.

* Assists in ensuring that operational, marketing and administrative changes are implemented and followed.
* Accurately performs daily, weekly and monthly administrative duties and reports as assigned.

* Assists in ensuring that preventive maintenance is performed at appropriate intervals.
Promptly reports maintenance problems and issues to General Manager or District Manager.

* Performs other projects that may be assigned or requested by District Manager or General Manager.

Best Buy Mobile Sales Consultant

What does a Best Buy Mobile Sales Consultant do?

Best Buy Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy Mobile experience, ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.

The Best Buy Sales Consultant in Mobile Wireless engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. Theyll sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.

Job responsibilities include:
* Provide personalized service and exceptional expertise for customers.
* Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
* Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.

What are the Professional Requirements of a Best Buy Mobile Sales Consultant?

Basic Qualifications
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications
* 3 months experience working in customer service, sales or related fields